Hey everyone!
Allow me to introduce myself. My name is Eric, Content Manager at xHamster Premium.
I did get the Tweet from DJ Pioneer and thanks to that I was able to get to this thread and reply to all your concerns.
First of all, Happy New Year to all of you and I wish you all the best
Now, let me explain a bit of how everything works on our site. I want to clarify that every site works differently, and we all have our own policies. This is why upon registering a studio on Premium, you get to accept our Privacy Policy before even submitting your data.
Premium, is the video on demand platform of xhamster.com and we only sell videos from verified content producers, whether those are amateur models or production studios, such as Mila Rose.
1. Sparky is not single handedly running the site as this would be highly impossible even without sleeping at all
We have a big team from developers to moderators and product managers, working on your best interest, making money for both of us. So please bare in mind that if we add or remove something from the site, it's purely done to increase sales for both of us. You make money, we make money.
2. Mila, you are indeed one of our favorite models on Premium. You were here when we first launched our site, and we really respect all the hard work you put into your videos and always uploading new content. Personally I love your content.
3. Categories! The situation that unfortunately got you really upset and started this thread. Guys, we are spending so much time on testing and creating the best possible categories gathering statistics based on what users like and browse. We have a huge traffic coming from xhamster, and that's where most of our sales happen. Users search for videos on xhamster and they click on full videos redirecting them to Premium. So if a user is browsing POV videos on xhamster.com they click on our full videos widget, and they end up in your studio. If the video has nothing to do with what they wanted to get, then they bounce off and there's no sales done. Therefore, our algorithm will not show that video again on xhamster widget. Simply because it does not sell. It's pretty much like Google search. Inaccurate results will go at the bottom of google search and you lose engagement which is potential sales. (this has nothing to do with you not knowing your categories but how Premium categories work)
Therefore we created a synonym system. When someone is searching for anal, they want to see anal, which involves sexual intercourse between boy/girl. Therefore we have the Anal Masturbation for solo female videos. That is set as a synonym to Anal in our system, and anal masturbation will show up in the Anal area as well. So you will get in that area no matter what.
Categories such as POV and Submissive, there should be sexual intercourse to use them. Using such categories in solo videos could and will damage the videos rankings as they will go to the very bottom from users not buying them. Again, this is because they come from xhamster.com as the POV category here
https://xhamster.com/categories/pov
Finally, Mila, you did not piss off Sparky as he is a very kind and understanding person. Also, there is no possibility of not paying someone who made sales and earned money. This would be illegal to do
I look forward to your questions and apologies if I missed something from your messages.
Thank you for your understanding and have a great weekend ahead!
Eric
Content Manager
xHamster Premium.