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Canadian govt. just lost your student loans!

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Evvie

I haven't posted recently, hopefully will be back soon!
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Feb 12, 2012
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http://www.cbc.ca/news/canada/story/2013/01/11/hard-drive-missing-student-loans.html

The hard drive had personal information on 583,000 Canadians who were clients of the Canada Student Loans program from 2000 to 2006. Borrowers from Quebec, Nunavut and the Northwest Territories are not affected.

The information on the missing hard drive includes:

Student names, social insurance numbers, dates of birth, contact information and loan balance of Canada Student Loan borrowers.
Personal contact information for 250 HRSDC employees.
The government says no banking or medical information was on the hard drive.

So far, there's no sign that any of the missing data has been accessed or used for fraudulent purposes, but the government has called in the RCMP and alerted the office of the privacy commissioner.

I don't know if this is good or bad, but I hope none of our friends here were affected.
 
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unless the info wasn't stolen, just erased, and the government decides that they can't be bothered trying to find all these people to get the money back.

Then I hope your loan got lost and you don't have to repay it.
 
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LadyLuna said:
unless the info wasn't stolen, just erased, and the government decides that they can't be bothered trying to find all these people to get the money back.

Then I hope your loan got lost and you don't have to repay it.

How could they possibly write to all those affected if they had no such data to use :p

Governments, companies, and more do not store billions of dollars worth of data on a single, transportable, disc; no-one does. They've got the original db somewhere, and backups - and even backups on physical tape too I'd imagine rather than computer disk :D

They transport the data on a disk such as was stolen/lost for whatever reason.

The issue is that they've lost the data, which is highly sensitive data. It should be encrypted. There should be whole disk encryption, as well as data encryption too. The data, despite being lost, should be safe - certainly from Joe Public. However, it is alarming how frequently it appears the most basic of protection to user data is ignored and it appears to happen far too frequently. I.e a quick search in the UK news for it unveils a lovely article on the BBC :D

http://news.bbc.co.uk/1/hi/uk/7449927.stm

So the problem is a lot of people's personal data is now out in unknown hands. It the data isn't encrypted then just have to keep watching to see if there are huge fines or something ;)

For example, my company laptop has whole disk encryption - only use it to read my email (which has yet more security layered on top :D ). So that disc should have been safe as whomever is responsible should have had security policies in place. Just didn't see any mention of encryption in the article... and they appear to be woefully ignorant and incompetent in that regard :(

This is the second incident involving missing personal information that her department has faced in less than a month.

In late December, HRSDC revealed that a USB key containing personal information on about 5,000 Canadians disappeared in November.

Someone's head should roll... (meaning lose their job, not literally be beheaded :eek: ).
 
Nice...580,000 something people are gonna have their identity stolen, they have all their personnal information on there :shock:
 
Daniella_Lixx said:
Nice...580,000 something people are gonna may have their identity stolen, they have all their personnal information on there :shock:

A slight, but quite important, correction ;)
 
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Zoomer said:
Daniella_Lixx said:
Nice...580,000 something people are gonna may have their identity stolen, they have all their personnal information on there :shock:

A slight, but quite important, correction ;)


Yes I true, I shouldn't assume ;)
 
SpexyAshleigh said:
I just called and found out that i'm one of the students affected. Girls, call the number listed on the bottom of this article to see if you're affected too. This is utter bs, how does this happen? http://www.ctvnews.ca/canada/class-acti ... -1.1119528

A lot of times this kind of thing is caused by a worker carrying work home on an unsecured device. Often against rules designed to protect information. It never should happen in most cases if people would follow the rules.
 
SpexyAshleigh said:
I just called and found out that i'm one of the students affected. Girls, call the number listed on the bottom of this article to see if you're affected too. This is utter bs, how does this happen? http://www.ctvnews.ca/canada/class-acti ... -1.1119528

Ugh. I had loans in 2001-2002. Must remember to do this -- what info did they need to look you up, just SSN? I haven't used mine for anything in over a decade since moving to the US, so I'll have to dig mine up as I can't seem to remember it!
 
Lintilla said:
SpexyAshleigh said:
I just called and found out that i'm one of the students affected. Girls, call the number listed on the bottom of this article to see if you're affected too. This is utter bs, how does this happen? http://www.ctvnews.ca/canada/class-acti ... -1.1119528

Ugh. I had loans in 2001-2002. Must remember to do this -- what info did they need to look you up, just SSN? I haven't used mine for anything in over a decade since moving to the US, so I'll have to dig mine up as I can't seem to remember it!

yep they just asked for my SIN, and had me confirm my name/date of birth.
 
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