Bitcoin payment-exchange calculation

[Johny888]

Hi everyone, when does CB calculate the amount of bitcoin they will send for payment? I was under the impression it was 23:59:59 on the last day of the payment period? For me, it seems like for this past payment period they calculated it far later and I got far less BTC than I should have. DId anybody experience the same?

Thank you

 

[Nigerian Prince]

Hi everyone, when does CB calculate the amount of bitcoin they will send for payment? I was under the impression it was 23:59:59 on the last day of the payment period? For me, it seems like for this past payment period they calculated it far later and I got far less BTC than I should have. DId anybody experience the same?

Thank you

Yeah I sent an email to support about this, because the price of bitcoin had risen 19% from that time to when I received my payment....

 

[Johny888]

Are you suggesting they pocketed the increase this time around?

 

[Nigerian Prince]

Are you suggesting they pocketed the increase this time around?

I'm not sure why it happened, but I messaged support and they paid me the difference yesterday. Though consider Bitcoin has increased significantly more since then I'll have to calculate if that amount is up to what it should be lol.