Ban CB without a reason please, help

[lnnight]

I deleted my old account in order to change my nickname and the policy of my work on the site, when checking documents on a new account, I came up with a different nickname and created a new account, and he got banned during the verification of documents.
-I didn't create 2 accounts at the same time
-my documents are real and I have always worked honestly

at this moment of my life, work on this site is very important for me, I am ready to pass any verification

I wrote to support, but the robot answered me that I was blocked and didn’t even explain why

@punker barbie please help me contact support and clarify the situation, I'm sure this is a mistake, it will suit me if they return my account or let me create a new one.

my username: loly_night (deleted account), lera_night (banned)

 

[lnnight]

number of request (20081237)

 

[lnnight]

@punker barbie I also want to add that I had never violated the rules of the site before, I just deleted 2 accounts in a row and that’s probably why the system banned me, the first account was loly_night, the second was leranight, I just wanted to make lera_night.

 

[lnnight]

I didn't know that i can't do this, can I get the last warning and continue working on the site? please

 

[lnnight]

@punker barbie can you help please?

 

[punker barbie]

I have confirmed that Support has responded to your email.

 

[lnnight]

I have confirmed that Support has responded to your email.

Thanks a lot, now I just have to wait for a support response?

 

[lnnight]

@punker barbie, no one answered me... I wrote another letter, but again robot answer, can you help me please ?