Account banned

[Coffeelounge]

Hello, my account has been banned. I successfully submitted my ID and support said my account can now receive tokens again.

Few days later i get an e-mail from support saying I now need to submit a second piece if ID. I go to login after reading the e-mail and my account is banned and support will not reply to my e-mail therefore no ticket ID. My chaturbate username is coffelounge

@punker barbie whats going on?

Ive been broadcasting for 7 years here. Why does this not surprise me. Lets wash my account up with the thousands of other people with the same issue on this forum shall we. Not to mention there is money on my account.. oh sorry my mistake it’s probably property of chaturbate since it’s still in digital token form.

Is this how all workers get treated on Chaturbate.. unprofessionally and scammed and the excuse being that it is a porn site ?

Website is a joke, i really wish people did research before signing up and seen honest peoples reviews like mine and it actually made an impact.

Anyways maybe you will reply, I cant wait for “Support to have replied to my e-mail” - Alexa or Siri would be better off handling my matter.

 

[anabeauty37]

Hello, my account has been banned. I successfully submitted my ID and support said my account can now receive tokens again.

Few days later i get an e-mail from support saying I now need to submit a second piece if ID. I go to login after reading the e-mail and my account is banned and support will not reply to my e-mail therefore no ticket ID.

@punker barbie whats going on?

Ive been broadcasting for 7 years here. Why does this not surprise me. Lets wash my account up with the thousands of other people with the same issue on this forum shall we. Not to mention there is money on my account.. oh sorry my mistake it’s probably property of chaturbate since it’s still in digital token form.

Is this how all workers get treated on Chaturbate.. unprofessionally and scammed and the excuse being that it is a porn site ?

Website is a joke, i really wish people did research before signing up and seen honest peoples reviews like mine and it actually made an impact.

Anyways maybe you will reply, I cant wait for “Support to have replied to my e-mail” - Alexa or Siri would be better off

I really hope that you will get this fixed soon

 

[yummybrownfox]

Damn! That site needs to stop treating people like this. I am so sorry. They need to fucking send you your money, so you can move on to a different site that accepts male cam models… and treat y’all better.

 

[JaneJaneth]

The Amount of models getting banned from chaturbate on a daily basis is seriously concerning.

I hope it’s just a mistake and they will get back to you.

 

[Deleted member 45270]

Why is chaturbate against making money? Genuine question with how they ban half their users. I hope you get your account back asap.

 

[Coffeelounge]

@punker barbie

 

[JessRyan]

wow, just wow. 7 years?? I will NEVER stream there again. Nor will I EVER say anything positive about Chaturbate.
I just have to chime in. After seeing broadcaster after broadcaster banned (usually after this new age verification) #1 makes me think it's a faulty system. #2 not every single broadcaster did something knowingly wrong. Believe me, I know there's plenty of scammer streamers, but every single one?? And you after 7 years?? And @punkerbarie just ignores you? Wow. YOU are their $$ and they just treat you (and others on here) like trash.
They need some new employees or some model service training. Not every model is a scammer.
Makes me sick to my stomach then when they act all friendly and chummy ..we love our models when it comes to adult expos. Stop by for swag or live stream from our booth... Make me not wanna do a thing to promote or show love back when a site acts like that here.
I understand a banned broadcaster wanting TO KNOW WHY, just WHY they were banned. I think it's random and they can't give you a why. I think they're afraid to admit a mistake and that they have a faulty verification system.
What I don't understand is how anyone would beg them. Chaturbate doesn't deserve you. Or any of you who have to beg punkerbarbie.
Just me venting & speculating and disgusted at them.

 

[Coffeelounge]

@punker barbie hello could I get some help please??

 

[punker barbie]

I have confirmed that the support team has responded to your inquiry. Ticket #20698308

 

[Coffeelounge]

I had a brand new ID i got in the mail, the day that I submitted my ID was 3 days prior to the actual issue date on the card (AKA - it came in the mail early)

Submitted the envelope and paperwork that my ID came with and explained to them the situation.. will keep up to date if my account gets unbanned.

 

[Coffeelounge]

@punker barbie could you give support a nudge again it's been quite some time, i've submitted some paperwork that came with my ID and have not got a reply, not sure if i'm being prioritized properly since i'm banned.

My brand new ID came in the mail a few days before the issue date on the card and that is why I got banned, because of suspected fraud. I literally got a brand new ID as requested and basically got banned for submitting it to early??

Like what a joke, do I get compensated a few thousand dollars for my lost time?? Good thing I don't take this shit seriously.

 

[Coffeelounge]

@punker barbie

 

[Coffeelounge]

@punker barbie can this concern be addressed seriously this time ?

It has been over a week an no reply from support. I submitted some paperwork that came with my ID.

I was suspected of fraud because my BRAND NEW id that i submitted was 3 days earlier than the issue date on the card. AKA i recieved it in the mail early, hellooo??

This is chaturbates mistake why am I getting penalized ?

So unprofessional, can i get a hand here ??

@punker barbie

 

[Tinalove]

I hope you get some answers. I have to chime in also. I use to stream on CB, I took a year away and returned in the summer. I did quite decent, all positive feedback, but one day CB took it upon themselves to delete my account.

I had emailed them about a payment issue. Then I streamed for 2 days after email was sent.
3 weeks later out of the blue I get an email saying “as per your request your account is being deleted.”
I was off and on the site for 4 years.
I immediately email them back and explain I never asked for my account to be deleted.
No response from cb.
Then a few weeks after that I get an email saying “your permanently banned”. I was shocked and confused.
I emailed them for like a month asking for an explanation, never got an answer.

They could clearly see I streamed after I sent the payment issue email. I finally just gave up.

My account was not hacked nor my email as I have 2 step verification.

I have no idea why CB did this. I asked from another email if someone deletes their account if they can make a new one and CB said yes.
so I still have no clue why CB sent the “perma ban email”.
But I just gave up, because they just made a big mistake, swept it under the rug and never responded further to fix it!
I told CB a dozen times I never requested account deletion and have no clue how they concluded that. But then to perma ban me, and never respond further, just made me so confused.

 

[Coffeelounge]

@punker barbie

 

[yummybrownfox]

@punker barbie can this concern be addressed seriously this time ?

It has been over a week an no reply from support. I submitted some paperwork that came with my ID.

I was suspected of fraud because my BRAND NEW id that i submitted was 3 days earlier than the issue date on the card. AKA i recieved it in the mail early, hellooo??

This is chaturbates mistake why am I getting penalized ?

So unprofessional, can i get a hand here ??

@punker barbie

I was thinking about you, and wondered if you’d ever heard back from them. I know that male cam models don’t have as many cam site options, so it’s especially shitty that they’re doing you like this. I hope they get back to you soon.

 

[Coffeelounge]

Yeah I litereally submitted a brand new ID that came in the mail 3 days earlier than the issue date on the card and my reason for the ban is suspected fraud, this is a mistake on their end not mine. They wanted ID verification I literally paid to get a brand new one and then I get banned because it "came in the mail 3 days early" wth ?? Lol what a joke.


@punker barbie are you going to help me or just continue to ignore me and reply to other people while doing so?

 

[Coffeelounge]

So my account got unbanned but apparently i'm on a "Probationary period only" and they need me to submit proof that the government of ontario issues their cards prior to the actual issue date on the card.

That doesn't even make sense, how many times do I have to tell them it came in the mail on the Friday rather than the Monday ?? I said I submitted everything I can, let's use some common sense here. I told them I cannot meet their probationary request and go ahead and re-ban me if need be because this is literally stupidity. What i'm going to start camming on a "probationary period" as they mentioned in their e-mail just so I can go throug hthe same bullshit whenever they want without even more question?

I'm honestly so heated up when I should just be laughing at how much of a joke this website is. I can careless at this point honestly, such a turn off.

 

[Coffeelounge]

210 pages in this section of people that have had it just like me - no actual support. This sub-section should just be renamed at this point with a more accurate title and description.

 

[KingMarti]

210 pages in this section of people that have had it just like me - no actual support. This sub-section should just be renamed at this point with a more accurate title and description.

Like dropping the "official" out of "unoffical support"

 

[AmberCutie]

Like dropping the "official" out of "unoffical support"

lol "questionable support" section

The saddest thing is, if CB support was actually good at their job, this whole section of the forum wouldn't need to exist. But they're beyond terrible. I imagine the reps here have gotten even less helpful since I stopped spending so many hours each day moderating the section for them. If only they hadn't taken my completely unpaid effort for granted for so long.

 

[Vixxen81]

I'm trying to figure out a way to help you but I am completely baffled by your situation. How does a government entity issue a card with an advanced issued date?

I ordered mine on August 10th. It was processed on the 13th and in my mailbox a day or two later. The issue date is August 13th.

 

[fitcrypto]

The issue date on the cards are usually the date they are printed.
In Ontario they don't put the card through the printer with a date in the future, so maybe a mistake by the Ontario Service.
All cards printed that day, will that date on them - then they mail them out. They will not mail out cards with dates in the future. Contact Service Ontario

Maybe use your Ontario health Card ( free ) + Ontario Photo Card - Both these cards have your photos,

Ontario Photo Card

An Ontario Photo Card is a wallet sized card that provides government-issued identification to those Ontarians who do not have a driver’s licence, making it easier for them to do things such as open a bank account, and perform any other activities that require official identification. COVID-19...

www.ontario.ca

Acceptable identity documents

You must provide identification documents that prove your legal name, date of birth and signature in order to receive an Ontario Photo Card.The lists below indicate what documents will satisfy these requirements.

www.ontario.ca

 

[JessRyan]

100% failure of their model support. Then to quietly unban you without acknowledging you here. ?
Lord help them

 

[Coffeelounge]

Yes i'm unbanned - i've found some more paperwork that came with my card in the mail and e-mailed it too them. The paperwork says the card is not effect til the issue date on the card, maybe incase it does arrive in the mail early.

Regardless.. it such a common sense situation that got blown way out of proportion, I mean I get they have to be very careful and take advanced precautions when situations like this arise, but I have been broadcasting on the same account for over 7 years. What did suddenly I just become not the real me and a ton of concern arose ?

Lol i'll never get it.. i've sent them enough paperwork to explain the situation over such a silly mistake and misunderstanding as they requested. Regardless of the "month late reply" that i'm sure i'll be getting whether it sufficient enough to meet their probationary request or not, that's the best I can do. Way to much effort on my end for their grade 6 robot-like replies. They just respond to you like you're not even a human, it's pathetic.

ON THE OTHER SIDE OF THE SPECTRUM --- it is MUCH appreciated everyone's support here at ACF and word of encouragement ! Maybe chaturbate should take notes on how to properly engage with their community and start taking notes lol

 

[fitcrypto]

Yaa, I get it, I mean they also have to protect themselves as a company. They are registered in California, and they have very Strick money laundering regulations, so if they feel the ID may be fake, they should have the right to ask for a different piece if ID to confirm.

They should be asking for 2 pieces of ID and your SIN# if they pay you.

I tried to take money off Coinbase, and also being a Canadian, I had to send in 2 photo IDs, a utility bill, a picture of me holding a number secret number they gave me and that took 3 weeks to get approved.
And you have to do that every 2 years.