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Accound banned !!! please help!!!

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Jan 27, 2025
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Hello @punker barbie . My account name on CB azumi_xxx
Today I was streaming, everything was as usual, I didn't even go to private and didn't do any action, I just sat and talked to a member I've known for a long time. And a member also came to me who started writing that he was 17 years old, I replied that you are small and you don't need to be here, I left the stream and came back in 5 minutes, but my account was banned.
"We have reason to believe that you may have violated our terms of service." Its what they wrote to me. I really didnt break any rule, because yesterday i were streaming too long time and everything was okay. I wrote to support for ask why i were banned and how can i unban my acc.
Can u help me please unban my acc, and how to understand i banned for lifetime or its for some time, and why?
Thank you very much.
 
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hello again dear @punker barbie .
Could you help me please, my account was banned because of my stupid mistake of mentioning the word "minor" in the text, I am aware of my mistake and sincerely admit it, I will never repeat such violations of the rules, I swear. Could chaturbate allow me to create a new account and remove the ban from me? I swear never to break the rules again, I wrote it in support, but they don't respond. Thank you very much. It's just that this is the first time I was banned, and I promise never to repeat my mistakes, I will always be very careful now
Support confirmed they previously provided you with a detailed response. Unfortunately, support is unable to assist further.

Your reply to user while chatting should have been ban and report, not reply to him.
Minors or talk of on an adult site=ban and report
I didn't even know that you can't answer them (in the rules you can't play incest and pretend to be under age, that is, I need to apologize in support and beg that I won't do that anymore? I hope they will answer :(((
 
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Hi @azumi I have confirmed that the support team has responded to your inquiry. Ticket #24126880
"In reviewing your interactions, we found that you expressed interest in their prohibited offer. As a result, in accordance with our zero-tolerance policy with respect to the exploitation of minors, your account was terminated and you were permanently banned from the Chaturbate platform"

its what the support told to me, but i never expressed any interest to underage members, its a mistake😔 i said to him what he should leave me and dont talk, its all( @punker barbie can you please help me, maybe at least i can create a new one account, i really really truly didnt agreed or had any interest to smth what can break cb rules( its really unfair what i was banned cuz of bad person(( please help me ((
 
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…i never expressed any interest to underage members, its a mistake😔 i said to him what he should leave me and dont talk, its all…
That might be exactly what you did that was wrong. You continued to engage with the person… instead of immediately banning and reporting them.
 
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Where it says in rules? i cant find

Rules for Community Member Content
The Platform maintains basic rules with respect to Community Member Content. All Community Members are required to adhere to these rules. The following acts/content are strictly prohibited, and no Community Member may post or broadcast these on the Platform or solicit any other Community Member to post or broadcast the same.

4. Child pornography and depictions of minors (actual or simulated) on the Platform and in any Community Member Content are strictly prohibited. There can be no actual or simulated minors, children, babies or unauthorized persons on camera or in the same room. This limitation includes, by way of example only, the offering, role play, and/or discussion of minors.

These lists are not exclusive, and we may, at any time, prohibit any activity that we determine, in our sole and absolute discretion, to be inappropriate. We reserve the right to terminate or suspend your access to all or part of the Platform at any time, with or without notice, for engaging in any inappropriate activity.
 
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Rules for Community Member Content
The Platform maintains basic rules with respect to Community Member Content. All Community Members are required to adhere to these rules. The following acts/content are strictly prohibited, and no Community Member may post or broadcast these on the Platform or solicit any other Community Member to post or broadcast the same.

4. Child pornography and depictions of minors (actual or simulated) on the Platform and in any Community Member Content are strictly prohibited. There can be no actual or simulated minors, children, babies or unauthorized persons on camera or in the same room. This limitation includes, by way of example only, the offering, role play, and/or discussion of minors.

These lists are not exclusive, and we may, at any time, prohibit any activity that we determine, in our sole and absolute discretion, to be inappropriate. We reserve the right to terminate or suspend your access to all or part of the Platform at any time, with or without notice, for engaging in any inappropriate activity.
yes, now i see, what even dont talk about it. im agree what i did mistake, I shouldn't have written to him that he doesn't belong here, but just ignore him. But I wonder why the site doesn't check who he lets in and doesn't block members for such antics? its really weird, why models always bad but not members
 
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...I wonder why the site doesn't check who he lets in and doesn't block members for such antics? its really weird, why models always bad but not members
Myself, along with just about every other broadcaster that I've come across, agrees with you on this point. The broadcasting models should NOT be punished for the wrongdoings of other platform users.
 
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hello again dear @punker barbie .
Could you help me please, my account was banned because of my stupid mistake of mentioning the word "minor" in the text, I am aware of my mistake and sincerely admit it, I will never repeat such violations of the rules, I swear. Could chaturbate allow me to create a new account and remove the ban from me? I swear never to break the rules again, I wrote it in support, but they don't respond. Thank you very much. It's just that this is the first time I was banned, and I promise never to repeat my mistakes, I will always be very careful now
 
Upvote 0
hello again dear @punker barbie .
Could you help me please, my account was banned because of my stupid mistake of mentioning the word "minor" in the text, I am aware of my mistake and sincerely admit it, I will never repeat such violations of the rules, I swear. Could chaturbate allow me to create a new account and remove the ban from me? I swear never to break the rules again, I wrote it in support, but they don't respond. Thank you very much. It's just that this is the first time I was banned, and I promise never to repeat my mistakes, I will always be very careful now
Support confirmed they previously provided you with a detailed response. Unfortunately, support is unable to assist further.
 
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