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xChloe

Stripchat.com
Industry Representative
Jun 10, 2019
558
2
750
111
Let’s improve Stripchat together!

Stripchat is continually growing, and to ensure productive development, we want to know your opinion about the project.

This is the official thread where you can talk about the options and new features you would like to see on Stripchat in the future.

Please, share your opinion here, and let us know what you would like to improve.

This applies to everyone: models, studios, and of course, users
 
I have responded to your email and I already contacted the relevant department to obtain more information in order for me to assist you further. Thank you in advance for your patience.

Talk soon! (I will communicate via email)
 
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OK fair enough. I appreciate your post.

Maybe it's a flaw of mine, I don't know, not being able to understand why people react the way they do. And maybe I don't handle criticism well. I really just don't like it when people assume my intentions is all, I do not react kindly to it. I also realize that you actually don't know me. I only just registered on this forum, so in your eyes, I could just be some lying asshole who is out for a free ride and playing Jedi Mind tricks ( ;) - despite being directed at me, I still find that funny). So please please rest assured that my intentions are always good.

I also apologize if I have offended anyone. I know that you models work hard, and you really do not make that much money considering what you are doing. It's a tough world. It takes a very brave person to do what you models do, easier for some than others, but always brave nonetheless. I also realize the word "free" is a very sensitive word, understandably, so I will keep that in mind for future posts.

Thank you and hopefully you all will get to know me better over time (and for me to get to know y'all better as well).
are you neurodivergent? your reaction was pretty typical of when neurodivergent peoples get criticize. not trying to arm diagnose you, but better understand. my husband is and when he receives criticism, especially if he meant well, it doesn't go over to well.

t.s. elliot once said "most of the evil in this world is done by people with good intentions." im not calling you evil. it's a good quote that reminds us even our best intentions might not be the best for others and can have negative consequences.

no offense was taken. if anything i taken a bit back because you went from suggesting knights get access to shows without paying the rates needed to suggesting subscriptions get possible access to shows without paying the rates...

CzhP4O6XEAEIOVL.jpg

most of us on the forum do mean well honestly. np and sorry again if my words cut. i'm doing this new thing at therapy called "reflecting on your sarcasm." it's been a nightmare. :D
 
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Please, Please, Please...


Make it so when you logout of the website the "green dot" which indicates your online status also goes "offline" and vanishes.
I for one have had many times with models that think I am lying when I say I need to go but then they still see my green dot, they get angry or annoyed at me thinking I am lying to them and that I have gone to watch/tip other models. No matter how many times you try to tell models, they just don't believe you, and I understand WHY because guys always do lie. But this is really frustrating.

I was curious exactly how long it takes for the green dot to vanish to show you HAVE gone offline, and it took 10 minutes every time. There must be a way to make it so it's MUCH faster, literally less than 1 minute or less than 30 seconds?
 
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Please, Please, Please...


Make it so when you logout of the website the "green dot" which indicates your online status also goes "offline" and vanishes.
I for one have had many times with models that think I am lying when I say I need to go but then they still see my green dot, they get angry or annoyed at me thinking I am lying to them and that I have gone to watch/tip other models. No matter how many times you try to tell models, they just don't believe you, and I understand WHY because guys always do lie. But this is really frustrating.

I was curious exactly how long it takes for the green dot to vanish to show you HAVE gone offline, and it took 10 minutes every time. There must be a way to make it so it's MUCH faster, literally less than 1 minute or less than 30 seconds?

Looking into it

..but cache/cookies can be a reason for remaining active so clear them when you exit the site (you can also set your browser settings to do this automatically when you exit the browser) ;)
 
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Looking into it

..but cache/cookies can be a reason for remaining active so clear them when you exit the site (you can also set your browser settings to do this automatically when you exit the browser) ;)


So, you're suggesting I ask the models to do this every time too?
"Hey can you clear your cache and cookies so I don't still appear online to you?" - doesn't quite work lol.
I hope there is a way you guys can make it do it your end - for both the user and model.


Merry Christmas by the way! Have a fantastic time



Edit:
Just wanted to say thanks for 1) Adding photo albums back for users, and 2) giving us access to those photo albums in the "photos in PM" to models, so we can send them, nice addition.

Edit 2:
Love the new "favourite / remove favourite / notification" animations/icons too. I kind of feel bad hovering over the "favourite" icon now and seeing the animation for it to be a broken heart, makes me not want to unfavourite the model haha. Well played SC!!
 
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So, you're suggesting I ask the models to do this every time too?
"Hey can you clear your cache and cookies so I don't still appear online to you?" - doesn't quite work lol.
I hope there is a way you guys can make it do it your end - for both the user and model.


Merry Christmas by the way! Have a fantastic time

I apologize for not being clear - I meant when YOU log out (from your end)
I'm looking into this further regardless. I'll keep you posted.
 
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I apologize for not being clear - I meant when YOU log out (from your end)
I'm looking into this further regardless. I'll keep you posted.

I understood what you mean but obviously it wouldn't matter with it being on my end, it's not me seeing it - it's the models seeing me and I can't ask them to clear their cache/cookies each time.
also i made edits to my above post after you quoted, i didn't see the reply before.
 
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No problem @Brett M
I'm having this looked as advised ;)

And thank you for the feedback!!
I'm happy to see we are pleasing our models and users.
Everyones ideas and suggestions here are always considered so all these good site updates come from all of you!!! We appreciate it :)
 
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I've just reached my first epic goal and part of the incentive was that everyone who contributed got the 8 clips from my paid profile clips. I'm currently working through individual DMs attaching them one at a time.

Is there a faster way for me to do this?

If there is not, I would like to suggest an option where we can bundle clips either for free or at a single price for multiple clips. The way it works on streamate is you can simply select multiple customers (by clicking down a list of recent spenders) then select/deselect with clips you want to make available to them.

Sorry, simple is deffo not the right word, I know a lot goes into the back end of making a feature work but I'd love it if you could come up with something similar.
 
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I've just reached my first epic goal and part of the incentive was that everyone who contributed got the 8 clips from my paid profile clips. I'm currently working through individual DMs attaching them one at a time.

Is there a faster way for me to do this?

If there is not, I would like to suggest an option where we can bundle clips either for free or at a single price for multiple clips. The way it works on streamate is you can simply select multiple customers (by clicking down a list of recent spenders) then select/deselect with clips you want to make available to them.

Sorry, simple is deffo not the right word, I know a lot goes into the back end of making a feature work but I'd love it if you could come up with something similar.


There is a Mass PM option but I am not quite sure it does exactly what you're after, but maybe you can find a way, not sure.
When you click on your message icon on the navigation bar in the top right, in there you should see a GREEN pen and paper icon, click this and it will show options for you

masspmsc.png
 
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I know it's not immediately / obviously good business for SC to do so, but why are the "half price specials" only ever on the lowest token package?

I mean; 200 tks is virtually a single tip menu request (or maybe 3) as I am not a single tk tipper (unless it is to tease / "annoy" my model friend when she is doing something else :) )

I realise that the reduced price packages are less money for SC, but spruiking a 200tk package for $US10.00 as some great largesse is akin to the Christmas "bonus" my employers used to give us up until two years ago (a $1 scratch-it card!!)
 
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I know it's not immediately / obviously good business for SC to do so, but why are the "half price specials" only ever on the lowest token package?

I mean; 200 tks is virtually a single tip menu request (or maybe 3) as I am not a single tk tipper (unless it is to tease / "annoy" my model friend when she is doing something else :) )

I realise that the reduced price packages are less money for SC, but spruiking a 200tk package for $US10.00 as some great largesse is akin to the Christmas "bonus" my employers used to give us up until two years ago (a $1 scratch-it card!!)

I think its to encourage guests and greys or those who don't have so much money. Plus 1000 or 2000 (or more) tokens at half the price is a big loss to them. I for one am appreciative of the 200 pack offer. Usually these at the lower end get non tippers buying tokens and I think its very good and smart.
 
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It's still weird when I'm greeting members in the room, and then it shows their name disappearing. And I'm like "Oh, he left." But then they're like "No, I'm still here." 😂 I do hope that one day Stripchat is able to do something about this ongoing 'disappearing member names' issue.

On another forum I noticed a model mentioned that tips weren't working for her yesterday, but I'm happy that you guys acknowledged that it was a site glitch that has been resolved. 👍 That would've sucked to be sitting in free chat for X hours, and not get any tips at all.
 
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I just sent this screenshot to Chloe and Eva's email, and then banned him.

nick.jpg

As soon as I saw his dumbass screen name, I knew he'd get on my nerves. LOL.
 

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I just sent this screenshot to Chloe and Eva's email, and then banned him.

View attachment 91118

As soon as I saw his dumbass screen name, I knew he'd get on my nerves. LOL.


I have sorted both these 2 user accounts.
Should you see any like this in the future, please email me directly at Charlie@Striipchat.com


Provide in the email..
  1. Users username:
  2. Screenshot of the message:
  3. Models username (the room this was posted in):

Thanks for your assistance with spammers everyone! We are doing our best to keep them off our site but sometimes, they sneak up on us ;)
 
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Lots of accounts spamming that IG account right now. Users with all sorts of colours post the exact same messsge, so I guess spamming the account is part of the deal for them.


I feel like it's more a case of, these guys have already fallen victim and got their accounts stolen, and then it's the "IG token hacker" that is going round in these accounts and posting it more. The same thing happens a lot in different methods on CB
 
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I feel like it's more a case of, these guys have already fallen victim and got their accounts stolen
Ah, good point, but why? As far as I know you can't do anything but spend the stolen account's token balance and possibly auto refill the balance without the stored credit card's CVV number.
Then again the "token hack" could easily be selling access to stolen accounts, but users who are tempted to get "free tokens" probably don't have that many tokens (or that much spending money) to begin with.
 
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Ah, good point, but why? As far as I know you can't do anything but spend the stolen account's token balance and possibly auto refill the balance without the stored credit card's CVV number.
Then again the "token hack" could easily be selling access to stolen accounts, but users who are tempted to get "free tokens" probably don't have that many tokens (or that much spending money) to begin with.


It could be something like, they direct them to their own website, get them to fill in username, password, credit card info, and whatever else, then the hacker/s have that info. In all honesty, I am unsure exactly but this is the kind of thing i have seen and seems likely, or it could just be some young guy who can't have access to mummy and daddy's card but they want to see porn, so they literally just use tokens to see models.. Who knows with these kinds of people/scams.


It's just ridiculous how many people fall for them though.
 
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@Charlie_SC So if we decide to click the button to ban a member for 30 days, but then decide to give them another chance and unban...the ban button isn't available again until that person types to us again? 🤦‍♀️ Ugh.

And I still wish we had an option to just 'kick' members out.
 
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@Charlie_SC So if we decide to click the button to ban a member for 30 days, but then decide to give them another chance and unban...the ban button isn't available again until that person types to us again? 🤦‍♀️ Ugh.

Would you please provide me the nickname of such a user (users)?

I will clarify the information on this topic.
 
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Would you please provide me the nickname of such a user (users)?

I will clarify the information on this topic.

willie2396
 
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@xChloe @Charlie_SC could you please clarify if we can directly promote OnlyFans and similar sites on Stripchat in any way?

I though we're not allowed to do that, but I've seen some models having their OnlyFans mentioned in their welcome or announcemet bot notifications. Is that kosher? And besides that what exactly is fine and what is against the rules? Can we write about it mentioning the full link/nickname? Can we mention it without giving the direct link/nick? I don't wan't to miss out on ways to promote it, but I also don't want to accidentally cross a line and get in trouble.
 
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@xChloe @Charlie_SC could you please clarify if we can directly promote OnlyFans and similar sites on Stripchat in any way?

I though we're not allowed to do that, but I've seen some models having their OnlyFans mentioned in their welcome or announcemet bot notifications. Is that kosher? And besides that what exactly is fine and what is against the rules? Can we write about it mentioning the full link/nickname? Can we mention it without giving the direct link/nick? I don't wan't to miss out on ways to promote it, but I also don't want to accidentally cross a line and get in trouble.


This is a reply from @xChloe back in August of this year, quoting yourself on the subject, not sure things will have changed since:




I know they have My.Club or whatever now as well, so they would suggest you doing this.
I don't think most models use the "live streaming" option for OnlyFans anyway, do they? None that I follow do, ever.

Obviously wait for an official reply, maybe @xChloe and @Charlie_SC could add a FAQ page on the site that says which sites can and can't be posted/shared in bio's and chat and PM (and what can be sold etc)
 
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@xChloe @Charlie_SC could you please clarify if we can directly promote OnlyFans and similar sites on Stripchat in any way?

I though we're not allowed to do that, but I've seen some models having their OnlyFans mentioned in their welcome or announcemet bot notifications. Is that kosher? And besides that what exactly is fine and what is against the rules? Can we write about it mentioning the full link/nickname? Can we mention it without giving the direct link/nick? I don't wan't to miss out on ways to promote it, but I also don't want to accidentally cross a line and get in trouble.

Yes, I'd like for Chloe or Charlie to confirm this as well. Like if we can say "OF@yummybrownfox"...or speak it aloud or what?
 
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Please, Please, Please...


Make it so when you logout of the website the "green dot" which indicates your online status also goes "offline" and vanishes.
I for one have had many times with models that think I am lying when I say I need to go but then they still see my green dot, they get angry or annoyed at me thinking I am lying to them and that I have gone to watch/tip other models. No matter how many times you try to tell models, they just don't believe you, and I understand WHY because guys always do lie. But this is really frustrating.

I was curious exactly how long it takes for the green dot to vanish to show you HAVE gone offline, and it took 10 minutes every time. There must be a way to make it so it's MUCH faster, literally less than 1 minute or less than 30 seconds?

The relevant team has advised:
  • At times, there can be delays in the process of updating the users status meaning that the action is somewhere in the queue which may take 5 -10 minutes to relay the information. We apologise for the inconvenience but be advised that we are working on rectifying this delay as quickly as we can.
 
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@Charlie_SC So if we decide to click the button to ban a member for 30 days, but then decide to give them another chance and unban...the ban button isn't available again until that person types to us again? 🤦‍♀️ Ugh.

And I still wish we had an option to just 'kick' members out.

Just to confirm when you get the BAN option:
  1. When NEW User appears in public room -> ban is not available
  2. When a User messages/tips in a public room -> ban icon is available
  3. When a User messages in private -> ban option is available from the settings option
  4. After a User has been banned for 30-days: once the 30 days are over, the model cannot ban that user until the user writes to the model again meaning the 30-day ban wipes/resets the message history as if they were a new user to your room

@yummybrownfox
I hear you loud and clear about the "kick out" option and without promising you anything.. we are certainly looking into this!
 
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