Submitted a ticket 7 days ago, no answer yet.

[DrBunny69]

@punker barbie
I hope this is the right way to post on this forum. I submitted a ticket 7 days, on November 25th, and I have yet to get an update on why my account was banned.
While I was waiting for an update from the support, I created a new account using a different email. As soon as I purchased tokens, the new account was automatically banned.
Thanks in advance.
PS: I do not have a ticket number yet.

 

[SCRIPTA]

@punker barbie
I hope this is the right way to post on this forum. I submitted a ticket 7 days, on November 25th, and I have yet to get an update on why my account was banned.
While I was waiting for an update from the support, I created a new account using a different email. As soon as I purchased tokens, the new account was automatically banned.
Thanks in advance.
PS: I do not have a ticket number yet.

You're openly admitting to violating their TOS by creating a new account to circumvent a suspension?! You might want to promptly delete any secondary accounts and focus on fixing your primary account first.

Re: https://chaturbate.com/terms/appendix-c/

* You will not create additional accounts in an attempt to circumvent a ban by us or another Community Member.

 

[DrBunny69]

You're openly admitting to violating their TOS by creating a new account to circumvent a suspension?! You might want to promptly delete any secondary accounts and focus on fixing your primary account first.

Re: https://chaturbate.com/terms/appendix-c/

* You will not create additional accounts in an attempt to circumvent a ban by us or another Community Member.

I didn't know that
....

 

[MaLiNka__]

I didn't know that
....

In any case, you need to resolve the issue with the first account...

 

[punker barbie]

@DrBunny69 I have confirmed that the support team has responded to your inquiry. Ticket #23963806

 

[punker barbie]

@punker barbie
I hope this is the right way to post on this forum. I submitted a ticket 7 days, on November 25th, and I have yet to get an update on why my account was banned.
While I was waiting for an update from the support, I created a new account using a different email. As soon as I purchased tokens, the new account was automatically banned.
Thanks in advance.
PS: I do not have a ticket number yet.

I have confirmed that the support team has responded to your inquiry.