Stripchat paxum issue

[heartbreak69]

Hello, I appreciate your help

I am trying to withdraw my earnings with Paxum on Stripchat, but when I try to configure the payment method the name that appears in the drop-down list does not match my email and I see no way to change it.

I have written to the support but it never responds

What can be done?

 

[Charlie_SC]

Hey @heartbreak69

I will PM now to obtain all your SC details and review your case regarding your payment settings issue.
It's also very unusual for our Support team not to respond at all so I also want to check how you are reaching out to them.

Rest assured, I will assist you and we will get to the bottom of both issues