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Plasma messenger NOT working, help!

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Hi guys!

Is your Plasma messenger working fine? I set it up a month ago and it worked okay ish in the beginning, just took forever to load messages from users, and now it won't load anything at all. I get a notification that I have a message, click on it and then it just says decrypting messages forever.

I left it open 2 hours last night and nothing loaded. I feel horrible because it was one of my regulars and he obviously spent money to talk to me, but I can't see his messages! Also, when I backed out of the conversation, it dissappeared so I couldn't click on it again to try and reload!

If I send a message to a user I can only see my message and, I can't delete any either.

I'm not sure what to do, deleted the app and reinstalled twice and no changes. Of course, the messages are now gone for good as they don't stay saved if you delete the app.

what is going on!? Help, please!

Help?
 
Hi guys!

Is your Plasma messenger working fine? I set it up a month ago and it worked okay ish in the beginning, just took forever to load messages from users, and now it won't load anything at all. I get a notification that I have a message, click on it and then it just says decrypting messages forever.

I left it open 2 hours last night and nothing loaded. I feel horrible because it was one of my regulars and he obviously spent money to talk to me, but I can't see his messages! Also, when I backed out of the conversation, it dissappeared so I couldn't click on it again to try and reload!

If I send a message to a user I can only see my message and, I can't delete any either.

I'm not sure what to do, deleted the app and reinstalled twice and no changes. Of course, the messages are now gone for good as they don't stay saved if you delete the app.

what is going on!? Help, please!

Help?

I'm sorry to hear you are having some troubles and I would be happy to assist you further with some testing on your account.
Please email me directly (charlie@stripchat.com) from your accounts’ registered email address (and don't forget to note your SC username in the email).
I look forward to hearing from you.
 
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