payment rejected without a change?

[Schnauzevoll]

hey, on my payment history my newest payment is now written as *rejected*

there was a technical issue. please expect a new payout upon the new payout period. integration error.

i didnt change anything and even if it says i can expect it in the next payout period im kiiiinda nervous. anyone else has this happening this week or in the past? did you just wait or do something?

@Charlie_SC ?

 

[Charlie_SC]

Hey
For accounting things, we must go through official Support so they can check it with the accounts department.
Dont worry, all is fixable.


How to contact the Stripchat Support team:
- Send a new email from your registered email to: help@stripchat.com


Let me know once you send the email/ticket so I can follow up on it.

 

[Schnauzevoll]

Hey
For accounting things, we must go through official Support so they can check it with the accounts department.
Dont worry, all is fixable.


How to contact the Stripchat Support team:
- Send a new email from your registered email to: help@stripchat.com


Let me know once you send the email/ticket so I can follow up on it.

email is sent, thank you. i just hope i understand the info box on the rejected thing correct and that all will just be sent next week…

 

[Charlie_SC]

Let's just give support a chance to check this to make sure

 

[Charlie_SC]

Sorted xx