Hi Shirley @punker barbie
I am having an issue being paid by CB for 300 tokens that are owed to me after a private show with user cheapsonny cut off 2 min early. My minimum show limit is 10 min/150 tk and it stopped unexpectantly at 8min Dec 18th at 9pm Hawaii time. I emailed support the minute it happened and their response was that he spent his remaining tokens elsewhere during the show. If a limit is 10 that I put in my settings then I expect CB to honor that limit when a user enters into a show. I have attached a screenshot with the info and CB Support’s response. I have emailed support multiple times to attempt to resolve this and have been ignored.
Could you please help me with this?
Thank you and Happy Holidays!
Tealchromatic on CB, aka Brittany Zagoria
I am having an issue being paid by CB for 300 tokens that are owed to me after a private show with user cheapsonny cut off 2 min early. My minimum show limit is 10 min/150 tk and it stopped unexpectantly at 8min Dec 18th at 9pm Hawaii time. I emailed support the minute it happened and their response was that he spent his remaining tokens elsewhere during the show. If a limit is 10 that I put in my settings then I expect CB to honor that limit when a user enters into a show. I have attached a screenshot with the info and CB Support’s response. I have emailed support multiple times to attempt to resolve this and have been ignored.
Could you please help me with this?
Thank you and Happy Holidays!
Tealchromatic on CB, aka Brittany Zagoria