Need Feedback from models and members

[MembersandModels]

Hi all,

We launched the site at https://membersandmodels.com only a few days ago.

But wanted some early opinion on the site and feedback. We are aiming to make the site one of the better sites for members and models in the industry. But the only way to do that is too listen to our customers and models. The people in the industry.

Short summary of our goals with the site.
-Be a custom site tailored to the industry and the people
-Social site open to any conversations on the industry (online modeling or adult)
-Models sell custom videos
-Models sell personal or custom made items
-Models give personal direct cams shows ( coming in the very near future)
-Models get there own customization membership page on our secure server

Please give us your opinions we love to hear from people
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[justjoinedtopost]

Please give us your opinions we love to hear from people
-

The generic wp-looking age verification popup is hugely off-putting for me. It screams amateur. That alone would probably keep me from spending any money on your site.

 

[MembersandModels]

thanks justjoined to post. its a temporary solutions while i design a more personalize one. Wanted something there dont want kids wondering onto the site.

btw all our carts are secure and we dont keep credit card information it goes to our payment processors to process. Plus the sites completely secure spent time getting a WAF(Web application Firewall) set up, Got SSL on even the common parts of the site and other security plug ins also we monitor the sites logs on a daily basis for security

Anything else?

 

[Keziah]

I had a quick look at the site on mobile, not very friendly. Not sure what you are doing design wise but its fairly basic and kind of confusing. Also are there ads? I know ads are good for generating revenue, but it's off putting if you want to focus on selling content through your site and/or have an open forum.

I've worked on websites, your first impression is so important. You don't have to go crazy with a complicated design, but you still want some personality. I think if you want to keep people on your site, you should work on making a better user experience with a bit more effort put into design.

Not sure what you used to build your site (WordPress?) But there are tons of themes (with mobile versions) that are honestly worth the money. Or look through for a free one, they have some nice ones as well

It's very easy now to out up a site, but usability and appearance are what is going to make you successful. Happy coding!

 

[MembersandModels]

ah and as far as the amateur part we are looking to be a custom homemade personalized site. Models have direct contact with ownership if needed. We actually don't want to become too big box as in too big to cater to our models. We want to focus on content and bring in traffic

 

[MembersandModels]

Thanks edgelorde, No ads on the site but if your referring to the left side toy store post i will move it, its actually a toy store drop shipper that we are working with, that we own the domain i think i will remove it and make it a post instead or possible do something else with it if it doesnt look good. Thanks for the advice.

The mobile site we want to create a custom app for that in the future still working on it at the moment so the mobile site you see is temporary. Yes its built off wordpress many professional sites are built off wordpress. I just wanted it to be on a platform with many updates and custom plugins for both security and customization. Something that is accepted as a good platform.

 

[MembersandModels]

anything else? Super open to anyones opinion new or old in the industry

 

[Sevrin]

I don't like the name. First of all, models should always be mentioned first. That's who pervs are looking for primarily - not other pervs. I also don't think putting members on the same footing as models is something that will draw in the members you are looking for, i.e., guys who will spend money on the objects of their lust, adoration and/or infatuation. If the performers aren't on a pedestal, why spend money on them? I don't normally hand over money to my RL friends to talk to them or see their vacation photos. Then there's the whole "members" thing.

If you've been around the camming world, you think in terms of "members". It's the same when you deal with people who work at Costco. The camming world gets to be like an echo chamber where it's "member-this" and "member-that", but that's not how visitors see themselves when they first encounter an adult site. If you are some random perv, you don't think of yourself as a "member", nor do you want to the focus of the site. You're thinking about performers, i.e., people who get naked(ish), shows, videos and photos. The "member" thing becomes part of your thinking later, if ever.

As for the site, the "Webcams" page bothered me. The "FEATURE COMING IN THE NEAR FUTURE....BOOKMARK ME" thing needs to be highlighted. I didn't notice it and clicked on a model photo. Speaking of model photos, did you get approval to use them? Also, I wouldn't normally explore a cam site that didn't have a whole bunch of models on the landing page. Adult sites are all about the girls!

 

[MembersandModels]

Hi Servin thanks for the feedback,

so the name actually gets a lot of positive feedback but we do like to hear a adverse opinion i can understand where your coming from but the "members" part was meant for the people men or women who appreciate the models and are willing to pay for good worthwhile content, there are good "members" of sites i use to be one i paid plenty of models for their videos and i always tip and there are many more like myself, just speaking personally. There will always be gawkers but we cater to the members who take care of the models.

also another reason for "members" is we are a social platform too and want a place for :members" to discuss about the models they like etc in a non judgemental environment. Many of my best times on cam sites and model sites was interaction with other paying our premium members

We want everyone who participants in our site to feel important

and i do apologize for not highlight the coming soon portion of the cam site ..ill get on that good soon

and yes we always get permission and the go ahead on things before we do it DMCA is important to us, that actually use to be on our domain its a snapshot of our camsite placeholder that was going to go up but we are in development on it for now.

 

[ramblin]

Performance could be a lot better:


On wordpress you really want a caching plugin like W3TotalCache (my favorite) or SuperCache (very popular) to pack some of those 110(!!!!) files into a few minified js and css files and serve everything that isn't truely dynamic off of static copies. Once you get a little larger, you'll want a CDN. MaxCDN is cheap and supported by W3TotalCache.

The second nav ("The Admin Blog", "Contact Us", "FAQs", "Feedback" is so understyled as to be very hard to notice.
The columns could stand to be a lot more even.
Your footer is really, really tall.

I sent you a PM about another thing.

 

[MembersandModels]

Thanks Ramblin for the feedback

yes i do currently have a caching plugin for the site and CDN was definitely on our future agenda. Great feedback on the secondary nav i was thinking the same. ill definitely add some more style to it. i will hit you up via PM

 

[MembersandModels]

and i do agree ill sup up the site some more going to work on it thanks again for the feedback ramblin

 

[caireen]

For some reason (I don't really know how to describe this) it scrolls REALLY fast. LIke, scrolling down is really sensitive and the page moves way too much. Does that make sense? It makes it annoying to look at and I gave up trying to navigate the site cause it was hard to get to the part of the page I wanted.

(I'm on Firefox on a Mac if that makes a difference).

 

[MembersandModels]

Hi Caireen Thanks for the feedback yes that makes sense, its the sensitivity of the smooth scroll ill look into making it less sensitive. On PC when i tested it didnt seem too bad so i left it as is, but will definitely revisit it

 

[CharlotteLace]

I think your webcam page should be the homepage. Lots of pictures are more interesting than the equivalent of a Facebook news feed, you know?

I gotta say though, it'll be impressive if you can pull off content hosting AND streaming cams at the same time. If your servers can handle that and still have a large amount of models working with you, it'd be something most sites fall flat on.

One big issue I see, when I clicked on a preview of a video, this came up:


Noooo don't do this. Please. It's a bad idea for you. Nobody wants to link their porn to their social media. And Google Plus shit tries to sync up everything under the sun. I realize some websites think it's trendy to have all their pages connect with Facebook and Google and bullshit, but there's nothing that makes me run away faster more than a "Sign up with Facebook!" popup.

As far as your community goes, I'd be wary. How will you deal if there's a dispute between a model and member about content or a show? Will either be able to post in the community and get people on their side? Community can be great, but there's a downside to it. Will you moderate the community aspect to make sure people get along?

Your FAQ says models can get up to an 80% cut. How is this feasible? Especially when you're spreading yourself thin and offering content, live shows, and physical goods? Man, I think you bit off more than you can chew.

You issue refunds under "exceptional circumstances." What circumstances? Is it case-by-case? Who absorbs that cost? (FYI: if it's the models who get hit with chargebacks, you won't have any models.)

When it comes to physical items, you say "we offer shipping through multiple mail carriers." But... you're not the one shipping the items if it's a model's item, right? Like if somebody wants to buy our panties, we won't send them to you to send to them, will we? How will you keep on a model if she hasn't shipped an item in a timely manner?



"We can change this contract as we see fit, so you should probably check it now and then. You don't like it? GTFO." At the very least, you need to alert people when you've altered a contract that they've signed. If I was a member that'd be a giant "NopenopenopeAWWFUCK NO" clause.

Also, your Terms & Conditions, do models fall under the T&C as members? Users? Because you have a non-compete clause.



Which is always kind of sticky. If you mean you don't want models to take your ideas and go elsewhere, I get it. At the same time, you're choking yourself off if you mean it for any user of the site. As in "if you sign up here as a member, and decide to go, you promise not to make a website for 2 years that's like ours." Hell, even models are usually wary of non-compete clauses. As in, are they allowed to go cam elsewhere, or make their own site? If your T&C isn't clear about that, nobody's going to bother.


-----------------------------

I've gotta say, it seems to me like you took the best ideas off all the other top sites, threw them together, and didn't fully think this through as far as feasibility/expansiveness of the site goes. I once had a tri-tip steak that looked delicious and amazing, but I nearly choked on the first bite because it was too big. Sensible bites, man. Sensible bites.

 

[TacoBelle]

Disclaimer: I'm going to give you some feedback per your request. I'm not trying to attack you nor belittle your work. It's a difficult thing to create something that will appease everyone. But these are glaring errors/issues that would make me, as a model, not want to sign up with your site.





1: This section looks so tacky and unrefined. It makes me feel like a schoolkid's first webpage. Put the info in a graphic or something so that it looks like it belongs there.

2: What all constitutes 'activity?' This is annoying as fuck to me. I don't want to let the whole site know that it took me 8 tries to get my profile picture centered just right when cropping it. Or that I suck at math, so when trying to put my age as 77, I miscalculated 4 times and put the wrong year in. That makes me look stupid. Those are just things that should not be highlighted. They should stay 'behind the scenes.' If it's gonna say when models log on and off, A) it's gonna be cluttered as hell if you have multiple models, and B) if someone is having a shitty internet connection, it's gonna highlight that and make people not want to visit the girl's room cause the newsfeed shows that "CandieCane logged in" and "CandieCane logged out" 12 times in the past 4 minutes.






3: This part just feels off. You should make a bottom banner (like the blue one at the top) with either each individual link or dropdown menus for these. They just take up more room on the page and look funny.

4: You're going to list EVERY model's videos in the dropdown? If you only have 5 models, then sure, that'll work. But what if you have 10? 20? 500? It's unfeasible. Make the changes NOW to anticipate having multiple models working for you so that you don't have to rework things later.

 

[MembersandModels]

sorry about that CharlotteLace some of my reply to you got intertwine with your response let me resend it

 

[MembersandModels]

All my answers are in bold sorry again about the formatting issue on the last reply hope to hear from you again once the concerns you had are addressed


Hi charlottelace thanks for all the feedback ill have to address each item one by one since you gave a lot of feedback. Wanted to start off saying you are right in the sense that a lot of site have falling flat on offering content and webcams to many models thats why i wanted to do this business model its something new and different but at the same time combines the better elements of online modelling. So if it can be pulled off in the best way will be a unique and good experience. So the business model does combine elements of the online model world but the intention and on going progress will be to create something new.

CharlotteLace said: ↑
I think your webcam page should be the homepage. Lots of pictures are more interesting than the equivalent of a Facebook news feed, you know?

So yes with this ideal we were going to put content in the front well aware of the attraction visually of pictures but want to build out the site more and see which section would be the most popular to our customer base this can easily be adjusted. We still very much want the social aspect to be a main part but if our customer based essentially through feedback and statistic research gravitates to another section of the site that can easily be done. We want to be a custom site that always caters to the end user and model keep that in mind.

I gotta say though, it'll be impressive if you can pull off content hosting AND streaming cams at the same time. If your servers can handle that and still have a large amount of models working with you, it'd be something most sites fall flat on.

Yes totally agree with this its our business model its what we are focused on. Not only the ability to provide content but also all the services that a online model or member may need in a good way. We will work one by one with our models till we build a system that can do this

One big issue I see, when I clicked on a preview of a video, this came up:
View attachment 63079

Noooo don't do this. Please. It's a bad idea for you. Nobody wants to link their porn to their social media. And Google Plus shit tries to sync up everything under the sun. I realize some websites think it's trendy to have all their pages connect with Facebook and Google and bullshit, but there's nothing that makes me run away faster more than a "Sign up with Facebook!" popup.

This can be looked at as off putting, social logins create a ease of use to get into buying the video or logging into the site, that is a feature of the video host server. Again that doesn't collect your information it just allows you to buy a individual video on the site. I can definitely see what i can do about that, some people like social logins for the ease some dont i personally use social logins cause i never had issue with security but understand.

As far as your community goes, I'd be wary. How will you deal if there's a dispute between a model and member about content or a show? Will either be able to post in the community and get people on their side? Community can be great, but there's a downside to it. Will you moderate the community aspect to make sure people get along?

Ah as far as this yes that has been looked over the community will be moderated but we wanted a more open free speech community also we will eventually limit the community to exclusive members so we have a vetting process in the works. more to come on that, and disputes will be handle directly. There are many communities out there that we admire including MFC cause its a open format you can speak directly with people in the site and community without being ding too harshly by the moderators we like that format and will still handle disputes as they come. We dont want a community that is too strict on free speech, but will do what we need to do to keep our models safe and satisfied on the site. We will not tolerate abusive members for that fact abusive models if thats the case.

Your FAQ says models can get up to an 80% cut. How is this feasible? Especially when you're spreading yourself thin and offering content, live shows, and physical goods? Man, I think you bit off more than you can chew.

No trust me i have the finance situation in order, before this was started of thought of it was always the intention to try to run it lean without too many cost but to also make sure that the site works like it should. Very much with in budget also the site will cater to each model one by one as we grow we will have a good grasp on costs, we wanted to be able to pay models more while still being able to make sure we can grow and function. Were not over budget at all.

You issue refunds under "exceptional circumstances." What circumstances? Is it case-by-case? Who absorbs that cost? (FYI: if it's the models who get hit with chargebacks, you won't have any models.)

You actually hit on something we are already addressing, well this is a subject we recently addressed again behind the scenes talking to models etc etc. Costs are covered by the company for all parts of our site, however i have seen this become better in the industry over time i see other sites still implement this. As far as that we have already rewrote that part of our policy but we are getting it looked over in detail more as we have this conversation, but no, chargesbacks and refunds will not be covered by the model. And as far as refunds and chargebacks handling we most likely get this done via our payment processors. But i wanted to be fair to the models so im taking it to heart to review this policy. Again we want to be direct and talk with our models about these issues.

When it comes to physical items, you say "we offer shipping through multiple mail carriers." But... you're not the one shipping the items if it's a model's item, right? Like if somebody wants to buy our panties, we won't send them to you to send to them, will we? How will you keep on a model if she hasn't shipped an item in a timely manner?

No you send them directly to the client, we as the orders come in we have a notification system in place that we will use to notify models, we want to cover shipping on these items so the model will use our shipping account which means we will collect the shipping cost so the model doesnt have to pay out of pocket to send the item. All you should have to do is get the address and send it with the carrier. Thats the system we have in place now but want to test it more, but nothing will come to us but the orders. We will address if a model hasnt shipped on a case by case basis since we are a custom shop we will have to ability to address those issues as they come. Remember we are not trying to be big box like MFC we are going to be the equal of a small business that craters to individual models and clients on a personal basis. In that way our business model is a bit different

View attachment 63080

"We can change this contract as we see fit, so you should probably check it now and then. You don't like it? GTFO." At the very least, you need to alert people when you've altered a contract that they've signed. If I was a member that'd be a giant "NopenopenopeAWWFUCK NO" clause.

Also, your Terms & Conditions, do models fall under the T&C as members? Users? Because you have a non-compete clause.

We will clarify this more in the rewrite since we have got more industry opinion but "members" were refering to a specific set of people in our current terms i can see how this can be confusing. "Members" were only going to be the social profile users of the site. So models who use the site to socialize under the platform were considered "Members" for that purpose. It will be clarified. Remember we want to work with models and members to bring a better experience. Its getting worked on

View attachment 63081

Which is always kind of sticky. If you mean you don't want models to take your ideas and go elsewhere, I get it. At the same time, you're choking yourself off if you mean it for any user of the site. As in "if you sign up here as a member, and decide to go, you promise not to make a website for 2 years that's like ours." Hell, even models are usually wary of non-compete clauses. As in, are they allowed to go cam elsewhere, or make their own site? If your T&C isn't clear about that, nobody's going to bother.

We dont believe in holding models to our site, we would like all the models to create custom content just for use on our site, and make other content for the others. This will be reviewed in the new terms trust me. We need to word that better


I've gotta say, it seems to me like you took the best ideas off all the other top sites, threw them together, and didn't fully think this through as far as feasibility/expansiveness of the site goes. I once had a tri-tip steak that looked delicious and amazing, but I nearly choked on the first bite because it was too big. Sensible bites, man. Sensible bites.

no its not a throw together its a ideal in itself but i can see how you might see it that way, we are trying to do something that other sites are doing now in whole. its ideal in itself. the bites were taking are sensible thats why we are reaching out to the community for people like yourself before we expand on the idea too far in the wrong direction. Im a feedback monster i take it to heart and always try to do better

feed me more info if you see anything thanks again

 

[MembersandModels]

Disclaimer: I'm going to give you some feedback per your request. I'm not trying to attack you nor belittle your work. It's a difficult thing to create something that will appease everyone. But these are glaring errors/issues that would make me, as a model, not want to sign up with your site.
View attachment 63091




1: This section looks so tacky and unrefined. It makes me feel like a schoolkid's first webpage. Put the info in a graphic or something so that it looks like it belongs there.

2: What all constitutes 'activity?' This is annoying as fuck to me. I don't want to let the whole site know that it took me 8 tries to get my profile picture centered just right when cropping it. Or that I suck at math, so when trying to put my age as 77, I miscalculated 4 times and put the wrong year in. That makes me look stupid. Those are just things that should not be highlighted. They should stay 'behind the scenes.' If it's gonna say when models log on and off, A) it's gonna be cluttered as hell if you have multiple models, and B) if someone is having a shitty internet connection, it's gonna highlight that and make people not want to visit the girl's room cause the newsfeed shows that "CandieCane logged in" and "CandieCane logged out" 12 times in the past 4 minutes.



View attachment 63092


3: This part just feels off. You should make a bottom banner (like the blue one at the top) with either each individual link or dropdown menus for these. They just take up more room on the page and look funny.

4: You're going to list EVERY model's videos in the dropdown? If you only have 5 models, then sure, that'll work. But what if you have 10? 20? 500? It's unfeasible. Make the changes NOW to anticipate having multiple models working for you so that you don't have to rework things later.

Hi I_am_iris thanks for your feedback

and i dont feel attacked its not part of my make up i always listen to constructive ideals and see if they will implement well too what im doing i appreciate all the feedback. Want my business to be a reflection of that. Anyway back to the conversation at hand.

Yes the news feed and activity will be changed its something that i agree with and was already going to look at it today its on my agenda the social part of the site will become more private over time and today im going to implement some changes so no one will see all that activity. i just wanted to test out a few things first. More then likely thats going to go on just a individuals profile and they will control if it shows or not more on that too come

as far as the bottom footer part im still working on that i had a blue footer but as suggested by another helpful member i changed it to a minimal white. im going to do some more on that also stay with me on that

No every model will not be listed in the drop down since we are a custom site and want to build the site on model at a time we will have models listed there in the mean time but i do have a planned solution for this also when the time comes one that will not create to much work for the site or the member looking for models

 

[MembersandModels]

Hi all thank you for your feedback bring in more if you see anything, i have already started addressing a lot of the feedback giving, i was around for the early days of MFC and other major sites and i know they had to improve also overtime too and also have a good foundation. I have also done other serious businesses in the past and i feel like feedback from the people in the industry and customers in this case models and members is of great importance. You have to put your ego in check when your trying to serve the community you love. Please keep checking up on the site and giving any feedback you have, im a open minded person in all ways.

 

[Nikola Tesla]

Hi I_am_iris thanks for your feedback

and i dont feel attacked its not part of my make up

Iris just can't help it. She is so nice and kind that she hates to give any appearance of being disagreeable or judgmental.

 

[MembersandModels]

Iris just can't help it. She is so nice and kind that she hates to give any appearance of being disagreeable or judgmental.

ah i see and thats cool i appreciate her gesture though and we need more nice people in the world so thats cool too

 

[Tammie_]

For me the most off-putting thing (and I get that this is not a big deal for many people) is seeing a bunch of mistakes right on the front page. I know that spellcheck won't have picked these up, but it should at least be proofread and edited accordingly. I, personally, cannot take websites seriously nor consider them professional if they are riddled with basic spelling and grammatical errors. That's just me and my two cents though.

 

[MembersandModels]

Thanks for the feedback Tammie, been improving and changing a lot of things via model suggestions, feedback etc. That part has just went up not too long ago and usually we go back and double even triple verify the wording on the site and for the information section on the site was thinking of even moving and changing that today so it is as is for now. Not making excuses for that grammer it just hasnt been rechecked again like the majority of the site since it such a new part and we were wanting to improve the look of that section anyway.

 

[MembersandModels]

Keep the feedback coming, always trying to improve and over time we will.

 

[MiaHahn]

I'm not the best when it come to web design but I do know what I like to see as a consumer...

Please take no offense by it but I am adhd and judge a site based by how it looks and the quality...

My first question I ask myself is: Does it look professional? Does it look like they actually paid someone to design it?

The reason why is because if you skimp on the basics it'll make me feel like you will skimp on the rest that actually does matter... Security, safety, peice of mind.

 

[MembersandModels]

Hi MiaHahn,

First off we take no offense, critics and fans just help improve the site and make it better.

Thanks for the feedback, the opposite is true for us we are actually focused more on Securtiy and Backend processes right now then front end design stuff. But i can see what you're saying i believe that is just a perspective thing.

I like the design as it is, but will be getting back to changing the design in the future and over time.

But trust me we are more focused on backend improvements and making sure the site runs fast and gets faster, Always focused on staying secure everyday and making sure the buying process is fast secure and easy.

But again i understand perspective and will get to more visual design also. Also feel free to send me anything that you feel is visually off putting to you personally and will revisit it.

We want model and members feedback its part of our business model to listen to models and members in the industry. Always open minded.

 

[MiaHahn]

Think of it as its a resturaunt... I live in a ski town...

The places that constantly put out great food out of their kitchen every year keeps getting shut down... You see it every year and even with the locals support they can't survive....

But you will notice all the resturaunts that have a beautiful ambiance and decor will blossom time and time again even though they put out crap services and crap food.

The backend is what will keep your customers.... The front end design is what's going to bring people to you to begin with to even give it a shot.

Another example... A galaxy is far superior in my eyes to an iPhone... But I own an iPhone because it makes me feel good when I use it

 

[MembersandModels]

lol trust me i completely understand you...good examples. Commercial attraction is important aka Mcdonalds. Crap food but they know how to get people in the door. We dont want to serve crap to our customers but well get the design to 100% soon.