Myfreecams support

[Annie_clark]

Hello,

MFC user: Annie_clark

20 days ago I tried to enter my account and the page showed me the following message:

"An error has occurred!... We were unable to authenticate your account. Contact us for assistance. Sorry for the inconvenience."

I have tried to contact support through many emails but they do not respond to any of them.

And I have my payment frozen for approximately $1000 USD.

Can someone help me where I should write to get a response, it seems to me an insult that they do not respond, when we spend many hours connected working to earn our money and then they do not answer us what happened.

 

[AmberCutie]

"An error has occurred!... We were unable to authenticate your account. Contact us for assistance. Sorry for the inconvenience."

It sounds like you just entered the wrong name/password?

But if that's not the case, models@myfreecamsmail.com would be the proper place to email them, and email them from the exact email address that you signed up there with.

 

[Annie_clark]

It sounds like you just entered the wrong name/password?

But if that's not the case, models@myfreecamsmail.com would be the proper place to email them, and email them from the exact email address that you signed up there with.

I have sent them many emails from my registered address and they seem to be ignoring me. More than two months and no response.

 

[Shiza]

Hi I am reading it in 2023. Did they returned your payment. My payment also got stuck at streamate. 900$ approx. I got stresses lot. Right now can't sleep