I am writing to appeal for the reinstatement of two accounts that were banned mistakenly: Simdy123 and Nasty_eboni. The account details are as follows:
- Simdy123
Tokens: 5700
- Nasty_eboni
Tokens: 9600
The accounts were banned due to a misunderstanding and unfamiliarity with the site's policies. On January 2, 2025, I attempted to withdraw $287 and was asked to upload a payee ID or passport. I sought assistance from a friend and uploaded his passport ID to the both accounts because I wanted to use his crypto wallet to make the withdraw as I understood and i also asked my friend to create an account and verify it to avoid any delays
Unfortunately, this led to the ban of both I and my sister's account and my friend's account. Please we are new to the site and we have invested the little we have to CB, I understand that I made an error, but I assure you that it was not malicious. I am in urgent need of the funds to pay for my house rent, and I have no other means of support.
I have sent multiple emails to support team but no response from them
I have attached some few screenshots below
I kindly request that you review my case and give me and my sister a second chance. I promise to comply with the site's policies and avoid any mistakes in the future.
Please don't throw us out just like that we have no backup plan or support
Please assist us @punker barbie
- Simdy123
Tokens: 5700
- Nasty_eboni
Tokens: 9600
The accounts were banned due to a misunderstanding and unfamiliarity with the site's policies. On January 2, 2025, I attempted to withdraw $287 and was asked to upload a payee ID or passport. I sought assistance from a friend and uploaded his passport ID to the both accounts because I wanted to use his crypto wallet to make the withdraw as I understood and i also asked my friend to create an account and verify it to avoid any delays
Unfortunately, this led to the ban of both I and my sister's account and my friend's account. Please we are new to the site and we have invested the little we have to CB, I understand that I made an error, but I assure you that it was not malicious. I am in urgent need of the funds to pay for my house rent, and I have no other means of support.
I have sent multiple emails to support team but no response from them
I have attached some few screenshots below
I kindly request that you review my case and give me and my sister a second chance. I promise to comply with the site's policies and avoid any mistakes in the future.
Please don't throw us out just like that we have no backup plan or support
Please assist us @punker barbie
