ID that is about to expire But my ID is valid support not responding.

[ViviDoll]

Hello! @punker barbie
Username: baedollbarbie
I’ve got an email that an ID on my account is about to expire.
I just checked on my broadcaster verification form and my own ID is valid and verified through 2028 April on the site. As my passport is valid till 2028 April. I had one of my friend streaming with me back in 2020 but I only streamed with her once. Except that one time, I only stream solo. Is there anything I have to do? because when I broadcast the popup yellow field is coming out that an ID is set to expire on 2024.dec.20 and upload a new form of ID but my ID is valid and verified. I just don’t want any delay or so. Should I just ignore the little yellow pop up above my broadcast page?
Thank you in advance

 

[Vixxen81]

Nothing will happen to your account as long as that person doesn't appear in your broadcasts after their ID expires.

 

[ViviDoll]

Nothing will happen to your account as long as that person doesn't appear in your broadcasts after their ID expires.

Ah so it is just popping up (the yellow field) automatically by system then, well better to ask

 

[Vixxen81]

Ah so it is just popping up (the yellow field) automatically by system then, well better to ask

Correct. It will go away on Dec 21st.

 

[punker barbie]

Hello! @punker barbie
Username: baedollbarbie
I’ve got an email that an ID on my account is about to expire.
I just checked on my broadcaster verification form and my own ID is valid and verified through 2028 April on the site. As my passport is valid till 2028 April. I had one of my friend streaming with me back in 2020 but I only streamed with her once. Except that one time, I only stream solo. Is there anything I have to do? because when I broadcast the popup yellow field is coming out that an ID is set to expire on 2024.dec.20 and upload a new form of ID but my ID is valid and verified. I just don’t want any delay or so. Should I just ignore the little yellow pop up above my broadcast page?
Thank you in advance

I have confirmed that the support team has responded to your inquiry. Ticket #23937482