Id denied 7 x

[Btanovag]

My account was suspended and they wanted me to submit age verification. I have uploaded my ID several times to me and my partners account and each time it has been denied. With the message “Could not verify, Please contact support with your person code” .

I have reached out to support but the issue has not been resolved neither have I received and instructions on how to fix the issue. It has been 6 days now since my account has been suspended please @punker barbie can you help me resolve this issue.

my username is Beyondthesheets
Person code tnW8zl

 

[Btanovag]

I got it fixed - please disregard this message

 

[punker barbie]

Hi @Btanovag I have confirmed that the support team has responded to your inquiry. Ticket#23640682