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I had Been banned since 21 of December and still waiting the customer service respond

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Feb 6, 2025
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I send 4 emails to customer service and even create another account to try get response, in the text under is all the situation explained, thanks if someone can help me here.

Dear Chaturbate Support Team,

I am writing to follow up once again on my previous emails regarding the unjustified ban on my account. It has now been **47 days** since I first contacted you, and I am still waiting for a response. The lack of communication has forced me to create this new account in an attempt to reach you, as my users are still waiting for me, and this situation has negatively affected my life.

As a migrant in the country where I currently reside, Chaturbate is my primary source of income. Being unable to access my account or continue my work has put me in a very difficult position. Additionally, I have accumulated tokens in my account that I need to retrieve.

I want to reiterate that during my last broadcast on **Saturday, December 21, 2024, at 6:28 PM**, I did not violate any of the platform's rules. My show was conducted as usual, with only four users in the room, one of whom is a regular visitor. The ban appears to be entirely unjustified, and I kindly request your immediate attention to this matter.

I had several shows planned during the holiday season that I was unable to carry out due to this situation. My users are still waiting for me, and I need to resume my work as soon as possible. This issue is significantly impacting my ability to support myself, so I kindly request a **prompt and effective response** regarding the status of my account and its reactivation.

Please let me know as soon as possible how this can be resolved. I am willing to provide any additional information necessary to clarify the situation.

I look forward to your urgent response.

**Sincerely,**
**Octavio_quinn**
Thanks for read.