I deactivated my old account, created a new one, and it says: "This person does not have the right to broadcast. Please contact support."

[Lalika]

Hello @punker barbie ! Please help

I created a new entry with an interval of about a week, confirmed the age, everything went quickly, but a yellow frame appeared with the inscription: "This person does not have the right to broadcast. Please contact support." I did not violate any rules, I wrote to technical support, several days have passed, no answer, what should I do? Next to the old account there is a sign "delete", should I click on it? That is, I will delete documents from the old account, as I understand it.

I would be grateful for an answer

 

[punker barbie]

Hello @punker barbie ! Please help

I created a new entry with an interval of about a week, confirmed the age, everything went quickly, but a yellow frame appeared with the inscription: "This person does not have the right to broadcast. Please contact support." I did not violate any rules, I wrote to technical support, several days have passed, no answer, what should I do? Next to the old account there is a sign "delete", should I click on it? That is, I will delete documents from the old account, as I understand it.

I would be grateful for an answer

Please provide your username or ticket number so I may pass it along to our Support team

 

[Lalika]

My name is @elizabeth_jacks0n , i can't find the application number.

 

[Lalika]

Please provide your username or ticket number so I may pass it along to our Support team

I apologize for such a long answer, I lost access to this profile, I will be grateful for your help