- Apr 3, 2015
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I have not received my payment from CB for the pay period that ended on April 30th. This is atypical since for the past 2 years I always received an email from CB support telling me a payment had been issued a couple of days after the end of the pay period and then I got the wire the day after the email. As of today I have received no email from CB and no funds.
I wrote to support yesterday to ask about this and received no response. I realize the entire industry is struggling with the fallout from Payoneer/FCP shutting down, but I was not using that payment method and I would like to at least know when I will get the payment that is due because I had cashed out my tokens and they are no longer in my account either as tokens or as dollars. It feels like my payment is floating in limbo and I can't get anyone to answer.
@punker barbie
I wrote to support yesterday to ask about this and received no response. I realize the entire industry is struggling with the fallout from Payoneer/FCP shutting down, but I was not using that payment method and I would like to at least know when I will get the payment that is due because I had cashed out my tokens and they are no longer in my account either as tokens or as dollars. It feels like my payment is floating in limbo and I can't get anyone to answer.
@punker barbie