Okay, so I'm new to this forum but I've been camming on Chaturbate since 2015, almost 2 years already. Everything has been smooth sailing and I've always used Payoneer as my payment method. I would always get my payments from them a few days after the payouts, right when they send me an email saying I got a payment.
So fast forward to 2017 I took a month's break then I get back and get to the news that Payoneer is now Firstchoice Pay, so I'm like "ok, sure. It's probably the same." So I did shows, then cashed out my earnings, waited a few days, since that's how it was with Payoneer, then I finally got the email from noreply@firstchoicepay.com saying that I received a payment from zmedianow. So obviously that was my earnings from chaturbate. But then I go to my Firstchoice Pay account and my balance is the same. Didn't get any payments, nothing on my payment history. Usually on payoneer, when I get the email, I see the money on my account right away. But I decided to wait for another day for my payments to go through. The next day, I check and still nothing there. So I emailed their customer support about it, still no reply until now, and I tried their live chat support, waiting more than an hour to get to the queue only to be told that there was no available agent at this time. So I tried their live chat again, and waited another hour and still no agent. Tried one last time, still nothing. So I just wasted 3 hours of my life for their useless live chat support.
I've contacted Payoneer's old customer support emails but apparently they don't work anymore and you just get an automatic email to go to their website's customer support, which is Firstchoice Pay's useless email and live chat support.
Anyone else, had this situation?
I made this post detailed as possible for Dan from Firstchoice to see. Yes, I literally joined this forum to contact you, Dan Epstein from Firstchoice. Hopefully you see this and actually fix this issue cause your customer support isn't helping one bit.
So fast forward to 2017 I took a month's break then I get back and get to the news that Payoneer is now Firstchoice Pay, so I'm like "ok, sure. It's probably the same." So I did shows, then cashed out my earnings, waited a few days, since that's how it was with Payoneer, then I finally got the email from noreply@firstchoicepay.com saying that I received a payment from zmedianow. So obviously that was my earnings from chaturbate. But then I go to my Firstchoice Pay account and my balance is the same. Didn't get any payments, nothing on my payment history. Usually on payoneer, when I get the email, I see the money on my account right away. But I decided to wait for another day for my payments to go through. The next day, I check and still nothing there. So I emailed their customer support about it, still no reply until now, and I tried their live chat support, waiting more than an hour to get to the queue only to be told that there was no available agent at this time. So I tried their live chat again, and waited another hour and still no agent. Tried one last time, still nothing. So I just wasted 3 hours of my life for their useless live chat support.
I've contacted Payoneer's old customer support emails but apparently they don't work anymore and you just get an automatic email to go to their website's customer support, which is Firstchoice Pay's useless email and live chat support.
Anyone else, had this situation?
I made this post detailed as possible for Dan from Firstchoice to see. Yes, I literally joined this forum to contact you, Dan Epstein from Firstchoice. Hopefully you see this and actually fix this issue cause your customer support isn't helping one bit.
