so I bought an ethernet adapter for my laptop with store credit from best buy... but I'm not sure it's doing what it is supposed to.
My Mbps download speed on a good day can get to 10 but with mpbs upload it barely gets over 1 when that it is on wifi. but with it plugged in it only gets up to 4/5 (sometimes less) mpbs download. and not even 1 mpbs upload speed, I am paying for the "best" internet available to my area... and I live in a city so its not like I am in the middle of nowhere... I just used a basic "interent speed test" I found on google as the one for my providers not working on the site ..don't know what to do... I am paying $80-$90 for this internet... I am pretty sure ours has a splitter in our modem... because we can connect up to 4 internet cords. I remember alexlady saying its better to get a dedicated line... but I can't afford another cost.... and my family uses the internet too. especially my husband at night when he cant sleep.
I don't know all the technical terms and don't want them to take advantage of me. so what are the exact questions do I ask?
My Mbps download speed on a good day can get to 10 but with mpbs upload it barely gets over 1 when that it is on wifi. but with it plugged in it only gets up to 4/5 (sometimes less) mpbs download. and not even 1 mpbs upload speed, I am paying for the "best" internet available to my area... and I live in a city so its not like I am in the middle of nowhere... I just used a basic "interent speed test" I found on google as the one for my providers not working on the site ..don't know what to do... I am paying $80-$90 for this internet... I am pretty sure ours has a splitter in our modem... because we can connect up to 4 internet cords. I remember alexlady saying its better to get a dedicated line... but I can't afford another cost.... and my family uses the internet too. especially my husband at night when he cant sleep.
I don't know all the technical terms and don't want them to take advantage of me. so what are the exact questions do I ask?