Could you help me, my account shows "Ineligible Person"

[zoe123]

Good morning, I have created my account as an independent and my documents say approved, however later there appears a sign that says Person Ineligible

If anyone has any suggestions or if @punker barbie can help, we would be so grateful. nick: zoe_stars69

Please help my email is lvpareja999@gmail.com

-Thank you

 

[punker barbie]

Hi @zoe123 I have confirmed that the support team has responded to your inquiry. Ticket #23356263

 

[zoe123]

I thank you for your help

It's just that the owner of the studio seems to have opened the previous account and says that she must authenticate the papers, but this person doesn't want to help me, for this reason I took out my independent account to work from home by myself,

I would like to know if there is a possibility of reevaluating my case since it is due to the bad faith of another person whom one trusts when entering a place to work.

Please help me