Cashed-out my tokens on CB without specifying a payment information

[Elmar]

Hi, everyone! I'm new to CB. Yesterday, I made a mistake and submitted a request to cash-out tokens. The tokens were deducted from my account, but the catch is that I didn’t specify a payment method. On top of that, the number of tokens I have (581) is insufficient for any payment method. Does anyone know if the tokens will be automatically returned (and when), or should I contact support?

 

[MaLiNka__]

Hi, everyone! I'm new to CB. Yesterday, I made a mistake and submitted a request to cash-out tokens. The tokens were deducted from my account, but the catch is that I didn’t specify a payment method. On top of that, the number of tokens I have (581) is insufficient for any payment method. Does anyone know if the tokens will be automatically returned (and when), or should I contact support?

You didn't withdraw it, but transferred it to money (sold it). You can find it in the payment information. Don't worry, they will be there until you fill out the form for payment. And you don't collect enough money.

 

[Elmar]

Thanks for your help!