Hello, my cb username is nubitak. On Friday Nov 4th I was banned in the morning on the ticket 20607618 and received an email which said "recently we were made aware that you may be encouraging or condoning an individual who was previously banned from the Chaturbate platform to rejoin the platform in violation of that ban." I am aware who this person is but we don't communicate and I never actually know if he's around on grey accounts. He doesn't let himself be known. This banned person was greenknight13. Last week the mods were hinting in chat and secret mod chat (/tm with Dorothy's Fembot) that someone was him. Another mod (chatsoldier) asked me if it was him and I replied yes, even tho I wasn't 100% sure.
I don't condone ban evasion and I would never encourage it. I replied to this email stating as much and the ban was lifted 1 hour later.
A few hours later the same day another ban came. This time there was no email. I emailed support asking what happened and got an automated response with no support ticket number on it. It said someone would help me shortly. The next day I added more info to that same request (even tho it said I would have to wait longer, I felt they needed to know more). Still no response.
Last night I sent a new email to support with as much information about the situation as I could think of. This time there was no automated response.
I am the only mod for 2 people and have been for years and part of a fun moderation team on 2 other pages. I don't deserve to be banned for this other guy coming into her room, and I can't silence every person suspected of being him, that would be cruel and unfair.
Please help or tell me what I should do next. Thanks for your time @punker barbie
I don't condone ban evasion and I would never encourage it. I replied to this email stating as much and the ban was lifted 1 hour later.
A few hours later the same day another ban came. This time there was no email. I emailed support asking what happened and got an automated response with no support ticket number on it. It said someone would help me shortly. The next day I added more info to that same request (even tho it said I would have to wait longer, I felt they needed to know more). Still no response.
Last night I sent a new email to support with as much information about the situation as I could think of. This time there was no automated response.
I am the only mod for 2 people and have been for years and part of a fun moderation team on 2 other pages. I don't deserve to be banned for this other guy coming into her room, and I can't silence every person suspected of being him, that would be cruel and unfair.
Please help or tell me what I should do next. Thanks for your time @punker barbie