Banned and unbanned, still can’t broadcast

[call_me_ella]

Hello,
I had been emailing with support and after reverifying mine and my partner’s documentation, was supposed to lift the ban today. Although my account is no longer “blocked”, I still can’t broadcast or access my account.

Thanks,

Call_me_ella

 

[Charlie_SC]

Hey @call_me_ella
Your account seems to be active and all documents are approved.
Please try to log in again and if you are still having issues, contact me directly so I can investigate further.
charlie@stripchat.co