Account verification - Person Ineligible

[lanalang]

Hey everyone,

Maybe someone encountered this issue and knows what to do? My Chaturbate account has been marked as "Person Ineligible" because I suspect my ID was deliberately misused to register two profiles ('stephaprincipal' and 'stephanieprincipal') without my knowledge, probably by my former studio boss.

I’ve never been involved with these accounts, and all my official documents are valid and have been previously verified by Chaturbate.
@punker barbie, can you help look into this? Any guidance on how to clear up this situation would be greatly appreciated!

Thanks in advance for any help!
Best,
Lana

username: lana_sin

 

[lanalang]

I have now received a message from the support: "Good news - we've sorted out your issue ", but the issue was not resolved at all. I again wrote the support and now I got the message that the uploaded ID has been processed and I should check the status. But the status did not change, it still says "Person Ineligible" and I should contact support. I am kind of stuck. Is that normal? What can be done? Write to the support again?

 

[lanalang]

@punker barbie I would appreciate any help. Thanks.

 

[punker barbie]

@lanalang I have confirmed that the support team has responded to your inquiry. Ticket #23633712

 

[lanalang]

@punker barbie I have not received any email yet, but the issue has been resolved. Thank you!

 

[punker barbie]

@punker barbie I have not received any email yet, but the issue has been resolved. Thank you!

TIcket #23633712 received a response on August 15, 2024