Hi . I received a 2 step notification and checked and it was not from a location I’m aware of. I clicked on the link that said no it was not me, and I got an email that support had locked my account. Could you please help to resolve the issue? Not sure what is needed but hopefully I can get assistance so I am able to sign back in and create a new password. Thanks. Username AnjaOh. @punker barbie please help. Thank you so much.
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Account hacked
- Thread starter CamAnn88
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Hello, someone wrote this here a while ago. This is an automatic administration. Chaturbate sends this automatically when I switch on another computer or use another browser. Or if you delete coklies. So if you made a change in another device or browser. This message will come automatically. It's like on Netflix, you turn on Netflix on your mobile and it says if it's you.
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Hi. Yes, but the problem is I didn’t sign in from another browser. I was sleeping. I get the notification when I do this from time to time . This time was different . The first thing that woke me up was the 2 step alert on my phone. Then, I went to my email and immediately noticed I never signed in from that browser. So, I had the account locked, changed all of my passwords, etc. I guess I’m curious as to when I will be able to receive a new password or what will happen to reset my account so I am able to cam.
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Hi. Yes, but the problem is I didn’t sign in from another browser. I was sleeping. I get the notification when I do this from time to time . This time was different . The first thing that woke me up was the 2 step alert on my phone. Then, I went to my email and immediately noticed I never signed in from that browser. So, I had the account locked, changed all of my passwords, etc. I guess I’m curious as to when I will be able to receive a new password or what will happen to reset my account so I am able to cam.
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I just think I need the password reset. I can’t afford to take any large stint of time off. I tried to do this and obviously cannot do to the lock on the account. Now I’m freaking out because I don’t want anything screwed up . I have a payout in process, etc.
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@prizenka you are probably right . Maybe a delay or something with a verification. I sent another email to support. I should’ve just changed my darned password and not locked myself out completely. @punker barbie let me know if you can help try to get it unlocked. There are a couple tickets in.
. My luck this would happen Memorial Day weekend . lol.
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Thank you! I will try not to.This should be resolved soon enough. Don't stress out
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You are a verified model right? So support will make a request, it's usually something like hold your ID next to your face with a note that says username date and a special word or phrase and take a picture and send it to them.
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Yes I am. I received the email that I was signed in from a new location, panicked, clicked the “was not me” button, then realized I am a complete dumbass, and it was me . So, cb locked my account ( per their standard, procedure, I’m sure). I can’t log in because if I request a password reset , it doesn’t work. Nobody has sent me anything. It’s been days. I think Saturday or Sunday night this happened. I wasn’t sure if stuff like this takes like a week or ? I just want to get back to camming.
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