Account Closed and Unable to Log Into New One!

[LilBrownDomme]

OMG I was right in the middle of a session and a notification appeared stating my account had been closed!

I requested for Streamate to FIRST transfer my information to my new account, then delete it. I already had a secondary account opened, but now I cannot log into that one either! It's saying that the email cannot be found!

I NEED to have this rectified. It's taken Streamate days to respond to my previous emails, and now I'm afraid I won't get a response for god knows how much longer. This is my livelihood and I was just taken out of a session with a high paying client because of this account closure issue! ((

Can someone please tag a representative with Streamate, if possible? Thanks so much!

 

[DoD404]

@Catalina SM in example

or see there for other contacts : https://www.ambercutie.com/forums/t...er-and-general-information.17239/post-1099589

 

[LilBrownDomme]

@Catalina SM in example

or see there for other contacts : https://www.ambercutie.com/forums/t...er-and-general-information.17239/post-1099589

Thank you so much!

 

[DoD404]

yw so much

note that you can bookmark posts to help your future searches

 

[AnastasiaStreamate]

Hi! Please email me at anastasia@streamate.com and I will look into the situation.

 

[AudriTwo]

Hi! Please email me at anastasia@streamate.com and I will look into the situation.

oh hey! pls message amber on getting industry rep badge!

is catalina still a contact EU models can contact?

 

[AnastasiaStreamate]

oh hey! pls message amber on getting industry rep badge!

is catalina still a contact EU models can contact?

Sure, you can still contact Catalina. As she said before, we have representatives for some EU countries: For UK we have cristina@streamate.com, Italy: carmen@streamate.com, Russian speaking countries: russia@streamate.com, French speaking countries: aura@streamate.com, or me

 

[AmberCutie]

Sure, you can still contact Catalina. As she said before, we have representatives for some EU countries: For UK we have cristina@streamate.com, Italy: carmen@streamate.com, Russian speaking countries: russia@streamate.com, French speaking countries: aura@streamate.com, or me

Thank you for explaining, I added UK/EU/Romania to your Industry Rep titles. Is EU correct for Catalina, or should I change it to something more specific?

 

[Catalina SM]

Thank you for explaining, I added UK/EU/Romania to your Industry Rep titles. Is EU correct for Catalina, or should I change it to something more specific?

Hey Amber, yes EU it's fine.
My actual job position is Team Leader.