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Accidentally locked my account

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Apr 17, 2023
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AnjaOh
Hey @punker barbie , I'm currently locked out of my CB account. I haven't heard a response from anyone for a couple days. I accidentally selected "This wasn't me" when given the login notification. Trying to make this post as uncomplicated as possible. Thanks.
 
@punker barbie this is the longest I’ve ever had to wait on anything from CB support. I guess the issue that is frustrating to me is I locked the account in error and they are not responding to unlock it. I haven’t violated any rules and I just don’t understand how this is taking so long .
 
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I wrote them on Saturday and got answered on Sunday but then complete silence. Maybe they are having longer response delay than usual :(
 
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I wrote them on Saturday and got answered on Sunday but then complete silence. Maybe they are having longer response delay than usual :(
Thank you. This is really frustrating. I literally just need a password reset and I’m baffled because the platform is so huge, it has to be a common issue— especially since we literally click a button ourselves to lock the account ( accidentally or not).
 
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