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supportchaturbate

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  1. L

    Subbotage on account

    Hello I am requesting a follow up on my broadcust status person code krgxxM , The incident that occurred on June 20 2024, was subotage. Before the incident, I had told my friend then that i would like to go broadcast with my other friend Liluck25 and she did not really want it to happen, On...
  2. YungRiceWang

    Chaturbate Payout Missing

    Hello @punker barbie, My account is the same as my username, Yungricewang. I cashed out (my biggest payout) of Jan 1 to Jan 15th of this year and have not received anything. I called my bank just 15 mins ago, today (Jan 22nd) and confirmed there are no held deposits or pending deposits. I...
  3. oneginger

    Heeeelp!! My friend’s account was unfairly banned :(

    @punker barbie My friend nasty_alice1 was banned for a miss understanding and she sent an email in order to get it fix it but had no response yet. We want to know if she’s getting her account back or what can we do.
  4. A

    My account was wrongfully suspended for self-harm

    Hey there. Shortly: 17th of December, 20 mins before I planned to go offline, my account had been suspended. Chaturbate support sent me an email stating that they revoked my broadcast licence for self-harm reasons and encouraged to get help. At that time, chaturbate was the only site I used. I...
  5. Y

    CB Apps not working-error message HELP

    Hi there, for some reason my apps stopped working. I tried setting up my goals when broadcasting as usual and an error message keeps appearing. The same error message occurs with all the apps as well so I’m not sure what the issue is. Does anyone know what might resolve this issue? I have...
  6. Jessynelson

    Frozen tokens

    Hi! My tokens are frozen, i cannot send tokens to other models and cannot send payment request. (Chaturbate) I have to pay my rent, my dog’s food, i have to live my life, i have a lot of bills!! I can get tokens fortunately, but i cannot do with them nothing. I wrote email to CB support, but i...
  7. Y

    Missing Payment Issue

    Hi everyone, I started camming for a few sessions now and I clicked on cash my tokens so afterwards I had zero in my account. However at the time I never input my bank/payment information so I am not sure if the money has now been lost or if it will be sent to me since I set up my bank...
  8. H

    Account Banned

    Hello, I really need some help if anyone can get this message to the right place. My username is hornylad9725. I need help getting in touch with support, I have tried to reach out and the response is being very slow, I do understand they must be dealing with a lot but I just don’t know if my...
  9. K

    Model who was attached to studio has not received payout

    Hello @punker barbie I broadcasted for a small US based studio, I was receiving payments fine until last month. The studio owner says that chaturbate hasn't responded to them and I am attempting to reach out to chaturbate on my own behalf to get the money that I worked very hard for. At this...
  10. L

    Unresolved Account Issue for Three Weeks

    Good night! I'm writing to you to let you know of a very serious issue with my account. I have been trying to resolve a problem with my account for more than three weeks by contacting support. n addition to being unable to cash out, my promo button has vanished. They react very slowly, and...
  11. L

    Account Problem Unsolved for 3 weeks

    Good Evening! I am reaching you in order to address a very serious problem towards my account. For over 3 weeks I was trying by reaching out the support to solve a problem towards my account. I am unable to cash-out and also my promo button has disappeared. They respond very slow and when...
  12. V

    Studio Account Banned

    Hey!! I am facing a pretty tough situation atm, the studio account has been banned out of nowhere. Nothing happened and out of the bloom the studio account (fancy_studio11) has been banned. Besides the fact that it happened at the very end of the period and there is some revenue frozen into...
  13. R

    Need Help with small US studio account @punkerbarbie

    Hello @punker barbie I run a small US based studio account my daily payouts feature and update payment info buttons have been completely removed on my affiliates page and the models that I work with are not having their tokens transfer out of their account to the studio at midnight. I am...
  14. A

    Need support asap! Banned for documentation AGAIN!

    This is the second time in literally a week and a half I have been banned midstream for verification purposes when I am the only person on my camera or even in my house all together???? I am amputee Amber. I’m missing my arm so I’m extremely recognizable. I don’t understand. I have been age...
  15. D

    Private Not recorded

    Hi everyone, I'm new here (Hello I'm Douve), someone advised me this forum to get help. So here's my issue: I did a private with a nice girl and tipped for pvt recording but the private did not get recorded. She doesn't allow recording pvt by default but she does if we tip for it, wich I did...
  16. S

    New chaturbate account verification fail. Passport required

    Hello guys, I have recently opened a new account but I'm having problems with my verification. The 3rd party verifier keeps telling me that my ID is unsupported yet I live in Kenya and my ID is issued by the national government. I have emailed support but nothing doing. My CB username is...
  17. A

    support is not responding to my emails

    hi, @punker barbie , my account was blocked because I am suspected of fake ID passport, then the chaturbate support team was asked to send a document confirming the authenticity of my ID passport, within a couple of days I sent this document, but for 12 days I am still waiting for an email in...
  18. A

    Struggling for a response from CB support

    Hi, I am unable to tip and message, I've contacted support they did reply but they have not resolved the issue. It has now been multiple days since they last replied to me and I am still unable to tip or chat I've seen that maybe you could help me @punker barbie My account name is ajh199999
  19. A

    lazy support of Chaturbate

    hello, chaturbate model (possibly former) anya_muna is with you again and today I am very angry! more than a week ago, my chaturbate account was permanently blocked for no reason (or because of an incorrectly photographed passport for re-verification). my account has been banned for more than 9...
  20. T

    My account was banned, please help me

    Hello. I would like to ask someone for help. Since my account was banned. I used this account for 3-4 months and recently when I logged into the account I saw that the account was banned. My username: niokuchan I wrote to tech support and they answered me and told me the reason for the ban. I...