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  1. CosmoPayment

    COSMO and PAXUM

    Hi, I forwarded your SAN to the support team, they will confirm your address details with you and issue a new card. They attempted to do this with you on August 24th but have not recieved a response, please make sure to check your spam folder.
  2. CosmoPayment

    COSMO and PAXUM

    Hi, which country specifically are you located in?
  3. CosmoPayment

    COSMO and PAXUM

    Hi, that's a bit long, usually we say maximum 10 business days so its possible it got lost in the mail or something is incorrect with your address. Please send an email to cosmopayment@cardportal.com and provide them with your 9-digit SAN so they can verify your details and send you a new card.
  4. CosmoPayment

    COSMO and PAXUM

    Sure, go through the steps to sign up for a new card, when pulling down the menu to choose your country there you will see a list of currently available countries.
  5. CosmoPayment

    COSMO and PAXUM

    No no, its okay! SAN is actually an acronym for Secure Account Number, think of it as a Username, you can share this number with anyone in order to get paid. The answer to your question is the latter; limits will be clearing month by month according to amounts, which you transferred to the...
  6. CosmoPayment

    COSMO and PAXUM

    That is correct, the card gets issued immediately. It really depends where you live but most countries in Europe receive the card within 5 business days... except for Romania where the mailing system has proven less than reliable. I cant guarantee that it works, we've had reports that it does...
  7. CosmoPayment

    COSMO and PAXUM

    Hey Alex, sorry I didn't see this earlier. Our email servers were making a migration to a new provider and it caused some e-mails to bounce over the weekend. Did your account get approved? You can provide me with your 9-digit SAN (Secure account number, you can share it here) and ill take a...
  8. CosmoPayment

    COSMO and PAXUM

    Sorry, I would not ignore you, I don't see where you asked this however? I responded to your limits questions. It is hard to give a number as the conversion rate is constantly changing. I would think that 480 EUR would be the most constant benchmark to withdraw. Not exactly, when the...
  9. CosmoPayment

    COSMO and PAXUM

    In this industry timelines are so hard to give, it really is unknown, but rest assured we are working on it and will let you know as soon as there is news. In this industry timelines are so hard to give, we wish we could but it really is unknown. Rest assured we are working on it and will let...
  10. CosmoPayment

    COSMO and PAXUM

    Thank you for the assist bbbosic, that is exactly correct. Another note is that these payments will not be split automatically, you will need to input a transfer request every day in order to transfer the funds to your card. Not just yet, but we are working on it. We will let you know as soon...
  11. CosmoPayment

    COSMO and PAXUM

    Hey Chriss, the additional 2K that you have received will sit in your secondary balance until the next month cycle in which you will be able to transfer it over. Sopie, we have the ability to do it, although chaturbate has not opted to go this route. Most merchants are still weary because of...
  12. CosmoPayment

    COSMO and PAXUM

    Hi Everyone! Just wanted to share our presence and let you know that we will be popping in periodically to provide assistance, apologies for not being here sooner :) We went through every post and want to provide some additional feedback on some of them. Additionally, special thank you to Dan...
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