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  1. xChloe

    Only half my tokens taken for payout ?

    I think the @Bella-White guess is correct :) But @Kamrynxstarr, you can always email me for further confirmation at chloe@stripchat.com
  2. xChloe

    Hey i have any question about stripchat platform

    Hello, thank you for reaching out. There is no "wave of bans" :) But I understand your concerns, and I will try to explain the situation. On Stripchat, we regularly do a "recheck" of documents on the site; it's a routine procedure. In such cases, we simply ask models to reupload their IDs...
  3. xChloe

    Models Approved then Randomly Rejected

    Hello @Studio4Q I'm not @Charlie_SC , but I'll try to help, too :) If the problem is still relevant, please PM me the nicknames and emails of the models, I'll check what it may be
  4. xChloe

    "Invisible" mode

    The model only sees the number of spying users - and only those who spy for money (not FC members).
  5. xChloe

    Stripchat Model Bans

    On Stripchat models are entitled to manage their rooms the way they wish, I do not see the reason to report the model in such case to be honest...
  6. xChloe

    Hiding Flag - Not working

    So far it looks like a cache problem, but my colleagues and I will check all the settings of the functionality in general. This is a very important feature and it should work properly, of course.
  7. xChloe

    Hiding Flag - Not working

    After saving these settings, there may be some delays so that everything starts displaying correctly in the profile as well. But after a few hours, everything in the model's settings should match their profile from user's side. If you see any lag / bigger delay now, PM me, please, we'll check...
  8. xChloe

    My payment haven't been issued

    I understand your bewilderment, every model and studio always want to get paid early to make sure everything is fine :) We send payments all day Tuesday (UTC±00:00). If any of you see that for some reason the payment status has not changed yet, please PM me or email me at chloe@stripchat.com, I...
  9. xChloe

    Viewer harassment help on stripchat

    Thank you for sharing this situation, indeed, it sounds very unpleasant. With messages from guests so far, nothing can be done (only to prohibit them to write in the chat at all). In plans, we already have a functionality, which will help to solve this problem, I hope the implementation will...
  10. xChloe

    A place for your ideas and suggestions

    @bbc003 @Brett M thank you for the explanaion! That sounds intriguing, definitely worth to be discussed
  11. xChloe

    Trying to find specific cam site

    In that case, I can't say that the model directly violates the rules of Stripchat. I can't comment on the internal rules of her studio or her behavior, but asking to pay extra for “super-privacy” being in the Private or Exclusive private seems strange to me. Stripchat has flexible cost...
  12. xChloe

    A place for your ideas and suggestions

    Ultimate members can have this feature. Models can promote such users to the Knights, and Knights have the power to mute any type of user. It's a great way to protect favorite models from unwanted attention.
  13. xChloe

    Viewer harassment help on stripchat

    @Poed_Cam_Chic confirming that your direct mail was received; I will try to provide more information within 24 hours
  14. xChloe

    Why are there potential viewers in my shows?

    Hi, how are you? I guess I will start by clarifying the information about which site you are interested in: Streamate or Stripchat?
  15. xChloe

    MY ACCOUNT IS PERMANENTLY BANNED. FIRST TIME VIOLATION, BUT I HAVE NOT RECEIVED ANY WARNING LIKE OTHER MODELS, THEY HAVE RECEIVED A WARNING LETTER.

    Hello! Please let me provide some more information regarding such cases. If the account was blocked with the reason “Minor”, it means that a minor appeared online. In this case, we block the account without prior notification and without the right to restore it / create a new account. I don't...
  16. xChloe

    my model account is banned forever

    Please PM or email me (chloe@stripchat.com) your nickname + the registration email of this blocked account. I will additionally check all the facts, and if I have extra info on this issue, I will let you know.
  17. xChloe

    Please help . . . . Please 🙏🙏🙏, please

    Answered, question solved :)
  18. xChloe

    How is this supposed to work?

    Private Requests Offline let models to set times when users can request a Private show with them while they are offline. So models can set up an offline private schedule (see screenshots above) and then stick to it (that's why there are only 10 minutes to accept the invitation). Anyway, if...
  19. xChloe

    Please help . . . . Please 🙏🙏🙏, please

    @IvNik before going online, each chathost agrees that they have read the rules (and we have specifically mentioned that advertise other platforms is not allowed). Anyway, please email me (chloe@stripchat.com) with your full account information (including registration email) and I'll help you...
  20. xChloe

    Friends invites

    @Brett M thank you! Appropriate measures have been taken >:)
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