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  1. ShineModel

    ShineModel is a service for managing chats and broadcasts of several sites in one window.

    Yes. Just select your camera as the video source in OBS settings.
  2. ShineModel

    ShineModel is a service for managing chats and broadcasts of several sites in one window.

    This message indicates that your browser version is out of date. Some anti-viruses may block you from downloading or installing updates. Suspend them for a restart or add your browser to the list of trusted applications. Websites are constantly changing and updating, and we'll promptly fix...
  3. ShineModel

    ShineModel is a service for managing chats and broadcasts of several sites in one window.

    This is extremely strange and it certainly shouldn't be like this. You are the first model with this issue. Please contact our support team and we will try to determine the cause of your issue. Thank you!
  4. ShineModel

    ShineModel is a service for managing chats and broadcasts of several sites in one window.

    Already fixed in current update. We will also be adding follower icon from chaturbate soon.
  5. ShineModel

    ShineModel is a service for managing chats and broadcasts of several sites in one window.

    According to our monitoring the issue is on your side. Our servers are receiving a stream from you with large losses of bitrate and frames. The reason may be weak hardware, incorrect encoder settings or unstable network. Contact support and we will try to solve your problem.
  6. ShineModel

    ShineModel is a service for managing chats and broadcasts of several sites in one window.

    On our side the limit is 15000 kbps and 4K as the maximum frame size. However, not all sites work correctly with 4K. We recommend using FullHD 1920x1080 30FPS 5500kbps. These settings are equally good for all camsites. If you have issues with upload bandwidth to our default servers — please...
  7. ShineModel

    ShineModel is a service for managing chats and broadcasts of several sites in one window.

    Hello. The situation you described should not be. Please contact our support team (yes, via Telegram messenger is better). P.S. We recommend selecting the virtual camera OBS in the ShineModel video preview block. Since, it allows multiple access to itself as a video source. Unlike drivers of...
  8. ShineModel

    ShineModel is a service for managing chats and broadcasts of several sites in one window.

    Make sure you have the "Peep mode bot" bot selected in the apps or bots on the Chaturbate page. We have checked this case and found no such problem. Please contact our support if the issue persists even when the bot is selected and active
  9. ShineModel

    ShineModel is a service for managing chats and broadcasts of several sites in one window.

    You should to make sure that the bongacams stream key specified on the ShineModel page is correct. Bongamodels page is made in such a way that it always goes online for a few seconds after opening, even if it doesn't receive a video stream at all. Please contact our support team (via Telegram...
  10. ShineModel

    Desktop Pc configuration

    Yes, it is normal. As a rule, the delay is 5-7 seconds, but sometimes more. You need to check the settings in your OBS (there may be extra buffering). The quality of the Internet as a model, as well as the watching member, can also affect the delay. If you write to us in support, then we will...
  11. ShineModel

    ShineModel is a service for managing chats and broadcasts of several sites in one window.

    Unfortunately this is not possible, since there are sites (for example Chaturbate)? which do not provide information about the number of tokens, which means it is impossible to sort the members correctly. We will think about it, but there is a question for reflection: How will the members...
  12. ShineModel

    ShineModel is a service for managing chats and broadcasts of several sites in one window.

    Please contact our support team with the approximate time of these issues. We will definitely try to help you.
  13. ShineModel

    ShineModel is a service for managing chats and broadcasts of several sites in one window.

    Stream params can be set in the video encoder settings (OBS - Settings - Output - Streaming). We don't re-encode received video stream when forwarding (splitting) it to camsites. Also, ShineModel will display a warning if your frame size, FPS or bitrate settings are not optimal for camsites. If...
  14. ShineModel

    ShineModel is a service for managing chats and broadcasts of several sites in one window.

    Some antiviruses (e.g. Avast) may block the installation of downloaded browser updates. You don't need to disable the protection completely, it is only necessary for the restart of the browser.
  15. ShineModel

    ShineModel is a service for managing chats and broadcasts of several sites in one window.

    Although we could not reproduce issue with these two buttons in MFC (Mute/Unmute Guests, Mute/Unmute Basics) we were able to implement a workaround. After installing the update released today, you will need to click once (or twice) on these buttons to fix their state. Then, if they change their...
  16. ShineModel

    ShineModel is a service for managing chats and broadcasts of several sites in one window.

    Yes, thank you, it's clear now that you're talking about the two chat settings buttons on MFC. But the ShineModel integration doesn't affect them in any way at the moment. Only the MFC itself can reset them. We have plans to add chat settings for all camsites on the ShineModel page. So that...
  17. ShineModel

    ShineModel is a service for managing chats and broadcasts of several sites in one window.

    BTW, there is no permanently mute on MFC. Only for a certain number of hours (6 by default).
  18. ShineModel

    ShineModel is a service for managing chats and broadcasts of several sites in one window.

    Correlation is often not causation. We check all bug reports. In this case we can't reproduce anything like that. Also, there were no similar support requests. Unmute action is triggered only by click on selected item of the context menu on a specific member. There is no and cannot be an...
  19. ShineModel

    ShineModel is a service for managing chats and broadcasts of several sites in one window.

    ShineModel only displays what happens on MFC page itself. Each of the camsites has its own chat settings. You should check them out. We release regular updates that fix or complete the integration with camsites. You don't have to interrupt your work to install updates, but we recommend that you...
  20. ShineModel

    ShineModel is a service for managing chats and broadcasts of several sites in one window.

    Yes, of course, you use one laptop and one video stream. And you can interact verbally working on multiple camsites at the same time. But it's worth reading the rules of each site, so you don't accidentally violate them. For example, you shouldn't say specific brands of camsites if you're using...
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